secretary care supporter resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Focused Patient Care professional accustomed to prioritizing and delivering basic patient care. Offering six plus years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Highly skilled Patient Care Technician with more than six years' practical experience in an assisted living environment. Established in assessment, counseling, consulting on medications and treatment, lab work, documentation and administrating treatment. Recognized by patients for delivering five-star patient care. Skilled Care Assistant offering demonstrated expertise in patient support developed over six plus years of healthcare experience. Proficient in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.

Proactive worker committed to helping provide top-notch patient care. Skilled at providing treatments with knowledge of Alzheimer and Dementia patients. Fantastic attention to detail and multitasking abilities.

  • Multitasking abilities
  • Detail-oriented
  • Team Building
  • Supervision
  • Customer service
  • Flexible & Adaptable
  • Good telephone etiquette
  • Planning and Coordination
  • Adaptability
  • Project Management
  • Excellent work ethic
Work History
03/2020 to Current
Secretary/Care Supporter Apis Management Services Pennsauken, NJ,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Answered multi-line phone system and greeted callers enthusiastically
  • Handled daily scheduling tasks and provided administrative support for entire department
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Created and updated physical record files to maintain current, accurate and compliant documentation
10/2015 to 08/2020
Direct Care Staff Member Allied Universal Security Staten Island, NY,
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Kept household areas clean and well-stocked, ran errands, managed laundry.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Assisted disabled clients to support independence and well-being.
  • Documented vitals, behaviors and medications in client medical records.
  • Remained alert to problems or health issues of clients and competently responded.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Consulted with Charge Nurse to assess cases and enhance care.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Monitored progress and documented patient health status changes to keep care team updated
  • Performed household tasks such as laundry, dusting, and vacuuming.
  • Administered medication as directed by physician.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Delivered compassionate care to improve and enhance patient lives.
10/2018 to 04/2019
Armed Security Officer Uc Health Sterling, CO,
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols every 15 minutes to spot and investigate concerns.
  • Performed patrols of building areas, parking lots and facility grounds every 15 minutes..
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Wrote reports detailing visitors, incidents and resolutions continuously.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Monitored all doors and windows of foot facility to prevent entry of unauthorized individuals.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
10/2012 to 10/2015
CNA, Float Pool Villa Maria Nursing Center City, STATE,
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care
Expected in 05/2010 to to
CNA License: CNA
Jeff Davis Living Center - Jennings, LA,
Expected in 05/1982 to to
High School Diploma:
Lowell High School - Lowell, MA

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Resume Overview

School Attended

  • Jeff Davis Living Center
  • Lowell High School

Job Titles Held:

  • Secretary/Care Supporter
  • Direct Care Staff Member
  • Armed Security Officer
  • CNA, Float Pool


  • CNA License
  • High School Diploma

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