(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Experienced Administrative Assistant with over 30 years of experience in county government. Well-organized and precise with excellent multitasking skills and sound judgment.

  • Excellent planner and coordinator
  • Mail handling
  • Strategic planning
  • Filing and data archiving
  • Report analysis
  • Bookkeeping
  • Supervision
Crossland High School Temple Hills, MD Expected in 1985 High School Diploma : - GPA :
  • Certified Nurses Aide
Work History
Emerson Hospital - Secretary Administrative Assistant
Concord, MA, 08/1987 - Current
  • Worked with senior management to initiate new projects and assist in various processes.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support Principal and boost team efficiency.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for school board members.
  • Managed external contacts for the school Principal and kept track of periodic communication needed for priority contacts.
  • Interacted with parent and teacher professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Delivered expert clerical support to diverse internal staff and management by efficiently handling wide range of routine and special requirements.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Completed bi-weekly payroll for 150+employees.
  • Kept financial records accurate, current and compliant by monitoring records and addressing variances.
  • Maintained and updated records through dedicated digital database.
  • Scanned paper records to transfer to digital filing systems.
  • Redacted information as requested when faced with potential privacy violations.
  • Received records approval from individuals mentioned in filing system for transfer or release.
  • Communicated efficiently with individuals concerning record information submitted or missing from files.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Created PowerPoint presentations for business development purposes.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Supported the school principal through personal document management, calendar organization and collateral preparation for meetings.
  • Administered tests and medication in the absence of the school nurse.
Pocatello/Chubbuck School District 25 - Certified Nursing Assistant
Pocatello, ID, 06/1986 - Current
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Transported patients between rooms and appointments or testing locations.
Avera Health - School Bus Aide
Spirit Lake, IA, 08/1987 - 08/1998
  • Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
  • Helped students with physical and mental disabilities to board, disembark and ride the bus in a safe manner.
  • Built and maintained positive relationships with teachers, students and parents.
  • Demonstrated positive attitudes, appropriate attire and good personal habits in order to be a role model to students.
  • Completed daily attendance logs for all routes.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Managed safety and security of all children under care.
  • Maintained effective schedule balance between rest periods, active play and instruction.
Self Employed - Daycare Provider
City, STATE, 08/1985 - 09/1987
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Met with parents about daily activities, positive developments and issues.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Created and implemented diverse educational strategies to boost development.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Managed safety and security of all children under care.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Developed lessons and activities to promote children’s physical and emotional development.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.

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School Attended

  • Crossland High School

Job Titles Held:

  • Secretary Administrative Assistant
  • Certified Nursing Assistant
  • School Bus Aide
  • Daycare Provider


  • High School Diploma

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