Detail-oriented Quality Control Technician offering 7 years monitoring production to consistently produce safe and appealing FSQA Procedures.
Excellent knowledge of CCP and HACCP quality standards and good manufacturing practices (GMP).
Work exceptionally well in deadline-driven environment through prioritization and self-management.
Knowledgeable and professional Receptionist and office Secretarial skilled in administrative support and customer service. Bringing 6 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Skills
Specifications knowledge
Calibration standards
Documentation skills
Testing protocols
Sampling procedures
Product inspections
Safety procedures
Correction plans
Materials testing
Inspections and audits
Production scheduling familiarity
Initiative to work independently
Quality inspection professional
Experience
09/2003 to 05/2006
Secretarial AssistantSidley Austin Llp – Chicago, IL,
Handling Telephone calls.
Handling incoming and outgoing letters.
Handling incoming and outgoing emails Make appointments for superior in order of priority and urgency and remind when they are due.
Keep Records and files pertinent to the office and ensure the available adequate supply of office items.
Enter Data in the Computer according to the instruction per standard. Receive guests and clients and provides the necessary assistance.
Received and routed incoming calls and correspondence to promote timely communication.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Worked professionally to handle all client, vendor and public guest requirements.
Guided administrative and professional staff through computer and software problems.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Sorted incoming mail and disseminated all correspondence to applicable departments.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
09/2007 to 10/2009
Executive Management Assistant to Deputy GMAmc Networks – New York, NY,
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Develop and update efficient filling System Open, Sort and route incoming mail and reply when needed.
Organize Meetings and attend meetings.
Maintain good communication skill and office layout.
Coordinate events of the organization.
Receive incoming telephone calls, transmit messages and supplies information.
Handle incoming and outgoing mail, correspondence letters …etc.
Keep Records and files pertinent to the office and maintain adequate supply of stationary items.
Perform other related duties as may be assigned from time to time by the supervisor.
Complaint Handling.
Handled and distributed all incoming and outgoing mail for executive team.
Addressed and responded to incoming correspondence.
Updated and implemented administrative and executive support policy changes and monitored effects per company layouts.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Managed sensitive information with discretion while providing administrative support to executive teams.
Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
Collaborated with other administrative team members, human resources and finance department on special projects and events.
Investigated issues and problems and drafted responses to urgent requests.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
12/2013 to Current
Quality Control TechnicianTyson Foods – City, STATE,
HACCP Training, Metal Detection for Preventive Controls.
Pre- shipment review performed and recorded in timely Manner.
Perform Corrective actions when needed.
Tare and Net weight Monitoring, Foreign Material Control Procedure.
Injury Response, Equipment Repair and Sanitation.
Visual Checking quality of the product and record before distribution, Direct Observing of the Monitor.
Monitor testing and inspection of materials and products to ensure the finished product quality.
Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality.
Glass and Plastic findings.
Performed quality control inspections at customer sites to determine alignment with safety regulations.
Removed samples at prescribed times and conducted Visual, Taste and feel tests of the Product.
Monitored product quality performance and created reports indicating effectiveness of quality management system in achieving identified goals.
Analyzed issues and recommended corrective actions to improve final results.
Audited Shelf Life of the products to identify areas of concern and improve efficiency.
Assisted with correcting systemic problems in order to eliminate errors.
Perform Swabs for Environmental Testing.
Completed routine inspections of components and products to fulfill quality assurance requirements.
Compared samples to standards and specifications by performing detailed measurements and tests.
Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
Participated in technical training and workshops to improve skills set and boost overall knowledge.
Provided lab staff with samples for testing to check quality and safety of finished products.
Upheld regulations for safe operating procedures and clean area mandates.
Recorded lot numbers and serial numbers in SAP system for tractability of all items produced.
Analyzed accuracy of production, testing equipment to formulate corrective action plans.
Trained Log outs Tag outs of Machinery in proper equipment use and product testing procedures.
Maintained laboratory equipment to keep all tools functional and operating efficiently.
Education and Training
Expected in 07/2008
Associate Degree in Secretarial Science And Office: Secretarial Studies And Office Management Admas University College - Addis Ababa, Ethiopia, GPA:
Expected in 06/2007
Associate of Science: Secretarial Studies And Reception Entoto Technical And Vocational Education - Addis Ababa, Ethiopia , GPA:
Accomplishments
Diploma from Admas University College
Diploma from DGAG Computer Center
Certificate from Goethe Institute
Certificate from East African Film Production
Certificate from AD More film Production
Additional Language: Amharic
Computer Skills
Computer Applications mainly on:
- MS – Word
- MS – Excel
- MS – Access
- MS – Publisher and Power point and Internet applications
Excellent communication Skill in Computer, Internet and Email Office Skills
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School Attended
Admas University College
Entoto Technical And Vocational Education
Job Titles Held:
Secretarial Assistant
Executive Management Assistant to Deputy GM
Quality Control Technician
Degrees
Associate Degree in Secretarial Science And Office
