Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Detail-oriented Quality Control Technician offering 7 years monitoring production to consistently produce safe and appealing FSQA Procedures.

Excellent knowledge of CCP and HACCP quality standards and good manufacturing practices (GMP).

Work exceptionally well in deadline-driven environment through prioritization and self-management.

Knowledgeable and professional Receptionist and office Secretarial skilled in administrative support and customer service. Bringing 6 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Specifications knowledge
  • Calibration standards
  • Documentation skills
  • Testing protocols
  • Sampling procedures
  • Product inspections
  • Safety procedures
  • Correction plans
  • Materials testing
  • Inspections and audits
  • Production scheduling familiarity
  • Initiative to work independently
  • Quality inspection professional
09/2003 to 05/2006
Secretarial Assistant Sidley Austin Llp Chicago, IL,
  • Handling Telephone calls.
  • Handling incoming and outgoing letters.
  • Handling incoming and outgoing emails Make appointments for superior in order of priority and urgency and remind when they are due.
  • Keep Records and files pertinent to the office and ensure the available adequate supply of office items.
  • Enter Data in the Computer according to the instruction per standard. Receive guests and clients and provides the necessary assistance.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Worked professionally to handle all client, vendor and public guest requirements.
  • Guided administrative and professional staff through computer and software problems.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Sorted incoming mail and disseminated all correspondence to applicable departments.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
09/2007 to 10/2009
Executive Management Assistant to Deputy GM Amc Networks New York, NY,
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Develop and update efficient filling System Open, Sort and route incoming mail and reply when needed.
  • Organize Meetings and attend meetings.
  • Maintain good communication skill and office layout.
  • Coordinate events of the organization.
  • Receive incoming telephone calls, transmit messages and supplies information.
  • Handle incoming and outgoing mail, correspondence letters …etc.
  • Keep Records and files pertinent to the office and maintain adequate supply of stationary items.
  • Perform other related duties as may be assigned from time to time by the supervisor.
  • Complaint Handling.
  • Handled and distributed all incoming and outgoing mail for executive team.
  • Addressed and responded to incoming correspondence.
  • Updated and implemented administrative and executive support policy changes and monitored effects per company layouts.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Investigated issues and problems and drafted responses to urgent requests.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
12/2013 to Current
Quality Control Technician Tyson Foods City, STATE,
  • HACCP Training, Metal Detection for Preventive Controls.
  • Pre- shipment review performed and recorded in timely Manner.
  • Perform Corrective actions when needed.
  • Tare and Net weight Monitoring, Foreign Material Control Procedure.
  • Injury Response, Equipment Repair and Sanitation.
  • Visual Checking quality of the product and record before distribution, Direct Observing of the Monitor.
  • Monitor testing and inspection of materials and products to ensure the finished product quality.
  • Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality.
  • Glass and Plastic findings.
  • Performed quality control inspections at customer sites to determine alignment with safety regulations.
  • Removed samples at prescribed times and conducted Visual, Taste and feel tests of the Product.
  • Monitored product quality performance and created reports indicating effectiveness of quality management system in achieving identified goals.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Audited Shelf Life of the products to identify areas of concern and improve efficiency.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Perform Swabs for Environmental Testing.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
  • Participated in technical training and workshops to improve skills set and boost overall knowledge.
  • Provided lab staff with samples for testing to check quality and safety of finished products.
  • Upheld regulations for safe operating procedures and clean area mandates.
  • Recorded lot numbers and serial numbers in SAP system for tractability of all items produced.
  • Analyzed accuracy of production, testing equipment to formulate corrective action plans.
  • Trained Log outs Tag outs of Machinery in proper equipment use and product testing procedures.
  • Maintained laboratory equipment to keep all tools functional and operating efficiently.
Education and Training
Expected in 07/2008
Associate Degree in Secretarial Science And Office: Secretarial Studies And Office Management
Admas University College - Addis Ababa, Ethiopia,
Expected in 06/2007
Associate of Science: Secretarial Studies And Reception
Entoto Technical And Vocational Education - Addis Ababa, Ethiopia ,
  • Diploma from Admas University College
  • Diploma from DGAG Computer Center
  • Certificate from Goethe Institute
  • Certificate from East African Film Production
  • Certificate from AD More film Production

    Additional Language: Amharic
Computer Skills

Computer Applications mainly on:
- MS – Word
- MS – Excel
- MS – Access
- MS – Publisher and Power point and Internet applications
Excellent communication Skill in Computer, Internet and Email Office Skills


CPR Certified 2019

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School Attended

  • Admas University College
  • Entoto Technical And Vocational Education

Job Titles Held:

  • Secretarial Assistant
  • Executive Management Assistant to Deputy GM
  • Quality Control Technician


  • Associate Degree in Secretarial Science And Office
  • Associate of Science

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