Over 26 years experience in Complex Rehab Technology working with therapists and physicians to provide the most clinically appropriate medical mobility equipment. Excellent clinical, customer service and communication skills and an ability to quickly learn new concepts and skills.
Highlights
Comprehends materials interaction with human tissues
Professional bedside manner
Patient-handling equipment
Communicating with patient families
Territory growth
Business development
After sales support
Time management ability
Ability to work independently
Accomplishments
Recognized for outstanding customer service.
Handled the highest volume account in assigned territory.
Increased referral base from Southeast Michigan, west to Grand Rapids region.
Achieved RESNA Assistive Technology Professional (ATP) certification
Achieved the NRRTS Complex Rehabilitation Technology Specialist (CRTS) certification
Experience
Seating and Mobility Specialist, 1997 - Current Numotion – City, STATE,
Evaluated clients for complex rehab equipment needs. Delivered/fit equipment and assured that functional goals established at the evaluation are met
Responded to customer/referral inquiries, requests and concerns in a timely manner.
Provided instruction to customer service/delivery staff regarding the proper use, selection and servicing of Rehab Technology products.
Completed client orders in a timely manner ensuring all required documentation is accurate and complete.
Met all set productivity and performance standards including keeping abreast of funding requirements and technological advances within the CRT industry.
Rehabilitation Seating Specialist, 1990 - 1997 University Of Michigan Rehab Technology Service – City, STATE,
Designed, fabricated and fit adapted wheelchair seating systems.
Worked in conjunction with on-site clinical physical and occupational therapists to perform seating evaluations.
Wrote subsequent prescriptions outlining positioning items and respective medical justifications.
Coordinated and monitored inventory program.
Education
: Biology, Expected in 1988 - University of Michigan-Flint - Flint, MI GPA: Minor in Engineering
Post Baccalaureate coursework: Sports Administration, Expected in 2001 - Wayne State University - Detroit, MI GPA:
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