Over 26 years experience in Complex Rehab Technology working with therapists and physicians to provide the most clinically appropriate medical mobility equipment. Excellent clinical, customer service and communication skills and an ability to quickly learn new concepts and skills.
Comprehends materials interaction with human tissues
Professional bedside manner
Communicating with patient families
After sales support
Time management ability
Ability to work independently
Recognized for outstanding customer service.
Handled the highest volume account in assigned territory.
Increased referral base from Southeast Michigan, west to Grand Rapids region.
Achieved RESNA Assistive Technology Professional (ATP) certification
Achieved the NRRTS Complex Rehabilitation Technology Specialist (CRTS) certification
NumotionJanuary 1997 to CurrentSeating and Mobility Specialist New Hudson, MI
Evaluated clients for complex rehab equipment needs. Delivered/fit equipment and assured that functional goals established at the evaluation are met
Responded to customer/referral inquiries, requests and concerns in a timely manner.
Provided instruction to customer service/delivery staff regarding the proper use, selection and servicing of Rehab Technology products.
Completed client orders in a timely manner ensuring all required documentation is accurate and complete.
Met all set productivity and performance standards including keeping abreast of funding requirements and technological advances within the CRT industry.
University of Michigan Rehab Technology ServiceJanuary 1990 to January 1997Rehabilitation Seating Specialist Ann Arbor, MI
Designed, fabricated and fit adapted wheelchair seating systems.
Worked in conjunction with on-site clinical physical and occupational therapists to perform seating evaluations.
Wrote subsequent prescriptions outlining positioning items and respective medical justifications.
Coordinated and monitored inventory program.
University of Michigan-Flint1988BiologyFlint, MIMinor in Engineering
Wayne State University2001Post Baccalaureate coursework: Sports AdministrationDetroit, MI