Seasonal Sales Associate Resume Example
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SEASONAL SALES ASSOCIATE
Summary
Focused and driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives. Exceeded in customer relations and problems solving.
Skills
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Experience
Columbia Sportswear Co. | Florida City , FLSeasonal Sales Associate09/2019 - 01/2020
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Closed product special deals with minimal oversight
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Helped customers sign up for loyalty programs and submitted completed paperwork
- Experienced retail associates tasked with getting new hires up to speed and looking over their work
- High level of oral and written communication skills
- Aided in maintaining a safe workflow including shelf organization and discharging hazardous in a timely manner
- Developed expertise in sales communication and improved customer experience
- Gained the ability to provide utmost attention in aiding customers
- Proficiently provided detailed answers customer inquiries
- Gained knowledge to products in order to present to customers
- Analyzed & collected relevant information to market information
- Evaluated buyer trends and organized floor displays accordingly
- Took responsibility of sales counters and provided one-on-one service to customers
- Maintained the sales floor in order to promote special items
- Reported a detailed day-to-day analysis of consumer purchases to manager
- Maintained a friendly-demeanor in high traffic inbound-outbound sales inquiries
- Handled customer inquiries over the phone and provided product sales pitches
- Engaged in customer situations and solved issues professionally and within a timely manner
- Recommended changes according to customer purchases
- Prepared a detailed hand-off sheet to next shift employee according to the day's sales, browsing customers, and product demand
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales 6%
- Demonstrated products to customers, discussed features and redirected objections to capture sales
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
Pennichuck Water Works Inc | Nashua , NHCustomer Service Specialist05/2014 - 06/2019
- Reviewed account and service histories to identify trends and issues
- Evaluated quality of representatives' phone calls and provided feedback to management.
- Resolved customer issues and diffused situations by listening to concerns and developing solutions
- Reached out to both bosses regarding certain notifications
- Prepared and handled meetings if needed to on a short notice
- Daily activities of Microsoft Word, Excel, and Powerpoint when certain documents needed to be completed
- Handled and prepared the necessary documents for both bosses
- Maintain the schedules and calendars assigned by both bosses
- Handled and organized external and internal events
- Managed office space
- High level of oral and written communication skills
- Arranged and confirmed appointments only when necessary
- Maintained the filing system
- Handled the incoming mail
- Distributed any necessary information to both bosses
- Handled up to 30 business calls daily in a professional attentive manner
- Solved customer issues in person and over the phone
- Proven experience providing customer support in busy call center environments for public utility and insurance industry employers
- Engaged in customer situations and solved issues personally
- Became the lead “go-to” person for new reps and particularly challenging calls as one of the company's mentors and trainers of both new and established employees
- Automated office operations while managing client correspondence, record tracking and data communications
- Met and exceeded productivity targets by handling every interaction with top-notch customer service
Arcelormittal | Calvert , ALRetail Sales Associate/Pharm Tech10/2013 - 02/2014
- Built customer loyalty by engaging with and identifying product needs of customers
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
- Provided excellent customer service
- Handled care with medicines bottles and provided to proper customers
- Handled individual customer issues
- Helped customer with pharmacy insurance issues
- Presented a respectable and sophisticated demeanor
- Answered phone calls and helped customers to their satisfaction
- Offered help and support throughout various departments
- Worked as cashier in proper manner
- Stocked items on shelf to maximum fit
- Properly sanitized work area
- Handed out correct medicine to specific customer
- Generated brand awareness and positive product impressions to increase sales
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Answered questions about current promotions and resolved issues according to store policies
Vital Care Reps | City , STATEAssistant04/2012 - 04/2013
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
- Daily activities of Microsoft Word, Excel, and Powerpoint
- Participated in team collaboration initiatives to plan for company's future growth.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication
- Created documents for technical teams and placing them on sharepoint
- Responsible for responding to problematic calls from external and internal customers
- Entered data into excel charts according to daily transactions
- Identified, troubleshoot, and analyzed computer related issues
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork
- Determined appropriate course of action, conduct repairs, and modifications as needed
- Installed and configured software applications and configured Windows 7 settings accordingly with colleagues
- Provide excellent customer service
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Answered phone calls and support clients and customers
- Presented a respectable and sophisticated demeanor
- Managed employee schedules
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Managed shipment schedules
- Handled office issues
- Offered help and support throughout various departments
- Answered 30-50 calls and gave support of needs
- High level of oral and written communication skills
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Education and Training
Rasmussen College | City, StateAssociate of Science in NursingExpected in 06/2023
DeVry University | City, StateSome College (No Degree) in Biomedical Engineering
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Resume Overview
School Attended
- Rasmussen College
- DeVry University
Job Titles Held:
- Seasonal Sales Associate
- Customer Service Specialist
- Retail Sales Associate/Pharm Tech
- Assistant
Degrees
- Associate of Science in Nursing
Some College (No Degree) in Biomedical Engineering
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