Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Summary
I'm a hardworking individual with years of experience in customer service.
Skills
Team management
- Quality assurance standards
- Documentation ability
- Loading and unloading protocols
- Equipment operation
- Administrative support
- MS Office
- Inventory management
- Problem resolution
- Supervision
- Customer service
- Organization
Education and Training
Heritage High School Maryville, TN Expected in 05/2005 ā ā High School Diploma : - :
Experience
Green Zebra Grocery - Seamstress Assistant
Portland, OR, 10/2014 - Current
Portland, OR, 10/2014 - Current
- Examined final products to check conformance with quality and design standards.
- Inspected finished products for quality and adherence to customer specifications.
- Recorded production data in daily logs.
- Pinned altering folds or marked cloth at seam to indicate alterations in progress.
- Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
- Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
Schweitzer-Mauduit International, Inc. - Cashier
Gilroy, CA, 03/2019 - 03/2020
Gilroy, CA, 03/2019 - 03/2020
- Operated cash register, collected payments and provided accurate change.
- Inspected items for damage and obtained replacements for customers.
- Monitored sales events, added new merchandise and rang up purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Welcomed customers, offering assistance to help find necessary store items.
- Helped customers find specific products, answered questions and offered product advice.
- Resolved issues with cash registers, card scanners and printers.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
Pizza Hut - Shift Supervisor
Imperial, NE, 03/2017 - 08/2018
Imperial, NE, 03/2017 - 08/2018
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Trained multiple employees in effective work procedures and performance strategies to optimize operations.
- Completed opening and closing duties to facilitate business operations.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Created and improved daily operational plans including production schedules and optimizing task flows.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
- Collaborated with team members to improve performance and implement training updates.
- Assisted upper management with daily operations to meet standards of service and quality.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
- Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
- Resolved customer complaints and reported issues to senior management.
Eagle Springs Winery - Assistant Manager
City, STATE, 09/2012 - 12/2016
City, STATE, 09/2012 - 12/2016
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supported sales management initiatives to optimize business development.
- Delegated daily tasks to team members to optimize group productivity.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
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Resume Overview
School Attended
- Heritage High School
Job Titles Held:
- Seamstress Assistant
- Cashier
- Shift Supervisor
- Assistant Manager
Degrees
- High School Diploma
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