(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

I'm a hardworking individual with years of experience in customer service.


Team management

  • Quality assurance standards
  • Documentation ability
  • Loading and unloading protocols
  • Equipment operation
  • Administrative support
  • MS Office
  • Inventory management
  • Problem resolution
  • Supervision
  • Customer service
  • Organization
Education and Training
Heritage High School Maryville, TN Expected in 05/2005 High School Diploma : - GPA :
Green Zebra Grocery - Seamstress Assistant
Portland, OR, 10/2014 - Current
  • Examined final products to check conformance with quality and design standards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Recorded production data in daily logs.
  • Pinned altering folds or marked cloth at seam to indicate alterations in progress.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
Schweitzer-Mauduit International, Inc. - Cashier
Gilroy, CA, 03/2019 - 03/2020
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
Pizza Hut - Shift Supervisor
Imperial, NE, 03/2017 - 08/2018
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Trained multiple employees in effective work procedures and performance strategies to optimize operations.
  • Completed opening and closing duties to facilitate business operations.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Created and improved daily operational plans including production schedules and optimizing task flows.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
  • Collaborated with team members to improve performance and implement training updates.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
  • Resolved customer complaints and reported issues to senior management.
Eagle Springs Winery - Assistant Manager
City, STATE, 09/2012 - 12/2016
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supported sales management initiatives to optimize business development.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.

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School Attended

  • Heritage High School

Job Titles Held:

  • Seamstress Assistant
  • Cashier
  • Shift Supervisor
  • Assistant Manager


  • High School Diploma

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