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school tutor administrative assistant resume example with 4+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Friendly and caring worker with a combined 4 years of experience in varied sectors, such as customer service, seeking to broaden horizons by becoming a night auditor. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Offering reliability, flexible scheduling, and a meticulous eye for detail. Seeking to provide great customer/guest experience by utilizing service recovery and accommodating guest requests. Thrives in busy night-shift environments and is committed to keeping cool through even the most stressful circumstances.

Skills
  • Typing speed of 90 WPM
  • Capable of working under pressure
  • Excellent attention to detail
  • Excellent organization & time management skills
  • Excellent interpersonal skills
  • Able to work independently or collaborate in team settings
  • Strong Communication skills
  • Professional, reliable, and confidential
  • Adaptability with regards to changing workloads/demands
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Resource allocation
  • Customer service and assistance
  • Mail and packages
  • Adaptable, courteous, and personable
Work History
08/2019 to Current School Tutor/Administrative Assistant Darul Ilm | City, STATE,
  • Tutored diverse groups of students, ranging from late grade school to high school, tutoring upwards of 4 students at once.
  • Proposed Tutoring framework to address parent/customer complaints.
  • Worked with Administration/management to ensure COVID-19 health measures & safety procedures were upheld to guarantee student health and security.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Maintained, sorted, and filed records of student assessments, tutoring activities, and results to be sent through email to parents.
  • Returned emails from co-tutors and made tutoring plans over phone and email.
  • Handled parents/customer complaints within reason, and ensured they left happier than they arrived.
  • Motivated students with accurate feedback and positive reinforcement.
  • Tutored multiple students to increase their academic standings by at minimum a grade point to a maximum of two grade points.
  • Acted as front desk representative greeting parents/customer during student pick up and drop off.
  • Informed parents/customers of different programs, their costs and created plans to adjust sessions to fit student and parent needs.
  • Helped type up tutoring sign up forms and proofread sign-up information prior to information being processed, filed, and stored physically and electronically.
  • Made reports comprised of student data retrieved from databases to be compiled and presented to administration.
  • Made phone calls to schedule appointments/meetings with parents to discuss students' progress and goals.
  • Aided management in auditing tutoring program to ensure efficiency and accuracy of operations.
  • Tasked with answering phones during tutoring transitions periods.
  • Followed up with parents/customers to make sure that any issues were addressed.
  • Collected tutoring fees from parents/customers and stored money into cash drawers.


05/2022 to 08/2022 Night Shift CNC Machine Operator S3 Technical | City, STATE,
  • Worked effectively in a fast-paced environment that required completing repetitive tasks with extreme attention to detail, producing 100 metal sheets per shift.
  • Ensured final product passed quality assurance criteria.
  • Used data entry skills to enter end of shift data into phone to be sent to manager/owner, keeping record of sheets cut, sheets wasted, and quality of material sent by supplier.
  • Helped load cutting designs sent from management into CNC terminal.
  • Cleaned, taped, and packaged product after removing from CNC machine.
  • Placed finished products onto pallet, wrapped and marked with order number to be later categorized and shipped.
  • Cleaned CNC machine and workspace at end of shift.
  • Responsible for safe and proper shutdown of machine shop by following strict shutdown itinerary.
  • Worked within a team and individually to hit shift quotas.
  • Developed novel methods of removing material from CNC Machine to ensure greater quantity of final product would pass quality Inspection thereby reducing costs and reducing waste.
04/2021 to 08/2021 Night Stocking Associate Staples | City, STATE,
  • Moved products from receiving to appropriate sales floor locations.
  • Maintained company merchandising standards, including pricing, signage, plan-0-grams, ad set-ups and displays.
  • Secured company assets and physical inventories by following loss prevention and key control procedures.
  • Kept records of up to 90 products stocked for each shift to be sent for evaluation by management team to reconcile products removed from storage with products currently on display.
  • Maintained clean working area using appropriate cleaning apparatuses.
  • Ensured maximum engagement from team members by demonstrating respect, friendliness, and willingness to help in hopes of fostering greater work relationships.
  • Proved successful working within tight deadlines and fast paced environment.
02/2019 to 05/2019 Basketball Scorekeeper Edmonton Brothers Basketball | City, STATE,
  • Documented game performances through Microsoft Excel to accurately depict player and team statistics.
  • Utilized attention to detail skills to examine play fields, surrounding areas and equipment for safety issues.
  • Set up and took down equipment for each basketball game.
  • Sorted, filed, and maintained paper and electronic copy of score tabulations for permanent league records.
  • Responsible for collecting and cataloging player payments for gymnasium rental
  • Maintained confidentiality with respect to players given circumstances for being unable to pay monthly gym rental fee.
Education
Expected in 06/2019 High School Diploma | Queen Elizabeth High School, Edmonton, AB, GPA:
Certifications
  • Completed the "OPERA PMS: Mastering Hotel Front Desk" course on Udemy, which teaches how to use OPERA property management systems as well as teaching important hospitality skills such as, guest check in, queue reservations, and room assignments for the purpose of providing guests with the correct guest services.

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Resume Overview

School Attended

  • Queen Elizabeth High School

Job Titles Held:

  • School Tutor/Administrative Assistant
  • Night Shift CNC Machine Operator
  • Night Stocking Associate
  • Basketball Scorekeeper

Degrees

  • High School Diploma

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