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School Technology Specialist Resume Example

Resume Score: 80%

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SCHOOL TECHNOLOGY SPECIALIST
Professional Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

Skills
  • Staff training and development
  • Operational budget forecasting
  • Policy reinforcement
  • Quality Control Tests
  • Knowledge of Quality Systems
  • Presentations
  • Employee Supervision
  • Quality Management
  • Process Control
  • Audit Coordination
  • Pre-implementation audits
  • Fraud analysis
  • Data Analysis
  • Quality assurance background
Work History
School Technology Specialist, 07/2011 to 08/2020
Company Name – City, State
  • Provided assistance to school faculty and staff.
  • Assisted in troubleshooting programs such as Infinite Campus, Canvas, Google applications, Microsoft 7 and 10 applications.
  • Maintained inventory of technology.
  • Collected and analyzed student data.
  • Installed hardware and software.
  • Updated software, student records, and information, Troubleshoot computers, printers, Active Boards, Coordinate Student of the Month program.
  • Install, configure and upgrade computer hardware, peripherals and software.
  • Provide technology assistance to staff and students for support of student centered learning, provided on-site technical assistance to all personnel.
  • Installed, repair, update and upgrade all computers, I Pads, Chrome devices, printers and projectors.
  • Troubleshoot all software used by staff and students, performed physical movement of computer hardware as required.
  • Provided training in software and hardware operations and maintenance, supported the system's technology help desk.
  • Assisted in the evaluation of new forms of technology.
  • Handles project management duties at my assigned schools when needed.
  • Coordinated end of year procedures for all staff, including assisting custodians with disconnecting and moving all technology out of the rooms.
  • Assisted with inventory and disposal of all equipment and maintained prompt.
  • Maintains prompt and regular attendance other work experience.
Quality Assurance Manager, 01/2004 to 08/2020
Company Name – City, State
  • Implemented new quality assurance and customer service standards.
  • Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Reported production malfunctions to managers and production supervisors.
  • Inspected products and worker progress throughout production.
  • Collected production samples regularly and performed detailed quality inspections.
  • Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Managed an effective quality assurance program that monitors for and resolves issues before they become problems.
  • Provided leadership to all staff in the area of quality improvement as it relates to process improvement, customer service and conflict resolution.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Prepared reports and briefings for the Project Manager and reviewed monthly and quarterly project status reports provided by Apple.
  • Followed processes and operational policies in selecting methods and techniques for obtaining solutions.
  • Interacted with subordinate employees, customers, and/or peer.
  • Arranged staff training on an ongoing basis.
Teacher (Content Leader), 01/2015 to 12/2018
Company Name – City, State
  • Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.
  • Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.
  • Created language arts lesson plans for students to meet learning needs, adhere to curriculum standards and build interest in learning.
  • Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
  • Launched focused writing program for students enrolled in AP courses to teach advanced composition in preparation for college composition classes.
Teacher (Content Leader), 01/2013 to 02/2015
Company Name – City, State
  • Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.
  • Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.
  • Created language arts lesson plans for students to meet learning needs, adhere to curriculum standards and build interest in learning.
  • Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
  • Launched focused writing program for students enrolled in AP courses to teach advanced composition in preparation for college composition classes.
Education
Master of Science: Computer ScienceNova Southeastern University
Bachelor of Science: EducationMercer University
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Resume Overview

School Attended

  • Nova Southeastern University
  • Mercer University

Job Titles Held:

  • School Technology Specialist
  • Quality Assurance Manager
  • Teacher (Content Leader)

Degrees

  • Master of Science : Computer Science
    Bachelor of Science : Education

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