LiveCareer-Resume

school secretary clerk resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a positive, friendly and supportive School Secretary with 33 years of proven success in administrative support to school leaders, teachers, staff and students. I carry a reputation for having a positive attitude, strong work ethic and sound judgment with exceptional "people" skills. I work well unsupervised and quickly catch on to new skills. I do my best to adapt in all situations and proactively solve problems to get the best long term answer for all involved. I am a team player and love interaction with people. My goal is to build long term relationships with those I work with and come in contact with on a daily basis.

I am retiring from a public schools based job I have loved for 33 years. I am a lifetime resident of Cartersville, and my hope is to continue to serve parents and students in this community through the education system.

Skills
  • Task Prioritization
  • Strong Relationship Skills
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Microsoft Office
  • Schedule Management
  • Judgment and Decision Making
  • Computers and Technology
  • Verbal and Written Communication
  • Professional and Courteous
  • Office Equipment Operation
  • Appointment Coordination
  • Meticulous Attention to Detail
  • Confidentiality and Data Protection
  • Reception Duties
  • Fast Learner
  • Mail Routing and Distribution
  • High Volume Phone Inquiries
  • Data Entry
  • Calendar Management
  • Problem Solving
  • Critical Thinking
  • Relationship Building
  • Administrative Procedures
  • Visitor Relations
  • Writing and Editing
  • Employee Communications
  • Customer Service
  • Meeting Note Taking
  • Event Planning
  • Highly Efficient and Productive
Education and Training
Cartersville City Schools/Cartersville High School Cartersville, Georgia, Expected in 06/1980 High School Diploma : - GPA :
Experience
Gardaworld - School Secretary/Clerk
Moorestown, NJ, 06/1991 - 05/XXX
  • Took direction from the acting Principal and Assistant Principal to maintain daily task, resolve issues and other task to maintain a smooth running schedule.
  • Supported school administration and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
  • Resolved issues with parents using active listening skills to de-escalate difficult situations and find the most appropriate answers to benefit the child and parent.
  • Communicated with parents, teachers and members of the public with patience, kindness, and an effective demeanor.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in a neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee. Responded to parent/student/teacher issues to provide immediate resolution and improve retention
  • Explained attendance policies and procedures and managed processing of absence and tardy notices.
  • Worked along side the bookkeeper, and other office secretary to effortlessly maintain the office when someone was not there for the day.
  • Worked closely with the school counselors and social worker to maintain parent communication and student attendance.
  • Handled confidential information regarding students and staff carefully and with discretion.
  • Used the system wide student information system to look up records and information, record attendance, maintain records and schedules, enter and withdraw students.
  • Work well unsupervised and catch on to new skills with minimal effort.
Gardaworld - Bank Teller
Mooresville, NC, 10/1980 - 01/1986
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Maintained confidentiality of bank records and client information.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Built and maintained client relationships through quality, personalized interactions.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Reconciled cash and checks against computer records at end of shift.
  • Delivered exceptional service to customers in person or over telephone.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Responded and assisted customers with account inquiries and updates.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Entered transactions into computer and issued customer receipts.
  • Counted drawers and reconciled remaining cash to account for deposits and dispersals at the end of the day.
  • Explained bank services, financial products and applicable fees to customers.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Directed specific questions to appropriate branch personnel.
BARTOW COUNTY BANK - BANK TELLER
City, STATE, 10/1979 - 09/1980
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Delivered exceptional service to customers in person or over telephone.
  • Reconciled cash and checks against computer records at end of shift.
Tabernacle Baptist Church, Cartersville Georgia - Church Office Assistant
City, STATE, 08/1979 - 10/1979
  • Answered phone calls and welcomed visitors to office.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.

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Resume Overview

School Attended

  • Cartersville City Schools/Cartersville High School

Job Titles Held:

  • School Secretary/Clerk
  • Bank Teller
  • BANK TELLER
  • Church Office Assistant

Degrees

  • High School Diploma

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