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school nutrition worker resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Focused Receptionist with [Number] years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Skills
  • Diet and activity discussions
  • Special diets
  • Distributing meals
  • Interpersonal and written communication
Experience
08/2017 to Current School Nutrition Worker West Coast Dental | Baldwin Park, CA,
  • Selected foods appropriate for individual patients dietary needs.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Received and stored food and supplies.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Executed proper techniques when preparing menu item ingredients.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Made meals in accordance with company standards and requirements.
10/2013 to 08/2017 Dental Office Manager Pacific Dental Services | Salt Lake City, UT,
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
  • Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  • Managed operations for [Number]-person dental practice, facilitating excellent patient support services, direction and guidance.
  • Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
  • Organized supply purchases, equipment upgrades and operating expenses.
  • Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
  • Developed promotional programs to attract new patients.
  • Coordinated execution and improvement of daily dental office practices.
  • Maintained and evaluated clinic budgets, general ledger and billing systems.
  • Hired, trained and monitored new office employees and took corrective action when necessary.
  • Handled office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
  • Monitored accounts to proactively identify aging balances and insurance payment problems in need of attention.
  • Coordinated office operations to secure team compliance to optimal patient protections and administrative requirements.
  • Managed schedule for [Number] staff and [Number]+ weekly appointments.
  • Tracked stocks of office supplies and reordered materials to meet expected dental patient loads.
  • Prepared timely office reports covering metrics such as expenses, patient loads and billing.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
  • Oversaw workforce schedules and allocated resources in collaboration with [Job title]s in order to achieve project goals.
10/2005 to 09/2013 Dental Front Office Receptionist Valleywide Dental | City, STATE,
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Educated patients about post-operative and at-home care for optimal outcomes.
  • Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Verified, updated and entered patient information into system.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Updated patient financial information to promote accurate record keeping.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Helped patients complete paperwork and explained processes and procedures.
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
Education and Training
Expected in 04/2009 to to Associate of Science | Ultrasound High Desert Medical College, Lancaster, CA GPA:

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Resume Overview

School Attended

  • High Desert Medical College

Job Titles Held:

  • School Nutrition Worker
  • Dental Office Manager
  • Dental Front Office Receptionist

Degrees

  • Associate of Science

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