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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Hardworking and reliable employee with strong ability in problem solving and communication. Offering creativity, logical thinking and a willingness to learn. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Equipment operation
  • Food science understanding
  • Vital sign monitoring
  • Cooking instruction
  • Problem resolution
  • Communications
  • Relationship development
  • Inventory management
  • Administrative support
  • Organization
  • Customer service
  • First Aid/CPR
Experience
09/2016 to Current School Nutrition Assistant Osseo Area Schools | Osseo, MN,
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and school staff to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Improved student and staff satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to students and staff through face-to-face conversations.
  • Created new dishes to develop healthier meal options for Students.
06/2019 to Current Camp Counselor Columbia Country Club | Chevy Chase, MD,
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
  • Mediated conflicts between campers by having them apologize to each other and talk the situation out.
01/2018 to 11/2018 Server Churchill Downs Inc. | New Orleans, LA,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Promoted desserts, appetizers and specialty drinks.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
07/2015 to 10/2015 Busser Grand Beach Hotel | Miami, FL,
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Responsible for certain menu item preparation such as Salsa, Dips, and Rice.
  • Responsible for insuring all deliveries are handled correctly when the manager or assistant manager are not available.
Education and Training
Expected in Associate of Science | Culinary Science Southern Crescent Technical College, Griffin, GA GPA:
Expected in 05/2015 High School Diploma | Jackson High School, Jackson, GA GPA:
Certifications
  • First Aid/CPR
  • ServSafe
Additional Information

I am an active member of the Georgia School Nutrition Association ( GSNA).

I participate in various community related activities from Feeding the Homeless, providing food for people in need, and Baby sitting for parents who need the extra help.

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Resume Overview

School Attended

  • Southern Crescent Technical College
  • Jackson High School

Job Titles Held:

  • School Nutrition Assistant
  • Camp Counselor
  • Server
  • Busser

Degrees

  • Associate of Science
  • High School Diploma

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