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School Guidance Counselor Resume Example

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SCHOOL GUIDANCE COUNSELOR
Accomplishments
  • Staffed over 150 front desk departments for Emory Healthcare and Emory Specialty Associates.
  • Supervised team of 20 staff members and led numerous workshops and training which improved workflows and productivity.
Skills
  • Operational Leadership
  • Staff Management
  • Employee Relations and Counseling Skills
  • Recruitment Strategies
  • Candidate Pipeline Management
  • Staff Training And Development
  • Talent Management
  • New Hire Training and Orientations
  • Cross-Functional Communication
  • Customer Service
  • Data Collection
  • Planning
Certifications
  • Certified Human Resources Management (expected completion date April 2021)
  • Candidate for SHRM Certification (expected start date May 2021)
Professional Affiliations
  • American School Counselor Association
  • Georgia Association of Educators
Professional Summary

Dynamic business leader and Human Resources professional bringing over 11 years of experience providing guidance on human resources tasks and challenges. Committed to supporting recruitment efforts with a focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on counseling experience, excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations.

Work History
October 2017 to Current
School Guidance CounselorCompany Name, City, State
  • Conduct regular meetings, counseling, and advisement with students to confirm their success, identify problem areas, and create appropriate remediation plans.
  • Observe and document student behaviors, developmental and social skills that help to provide proper guidance which has increased academic success.
  • Perform 504 meetings to develop strategies and interventions for students that require special accommodations or learning reinforcement.
  • Foster cross-functional relationships to connect parents and teachers improving overall efficiency of the educational system.
  • Coordinate and engage with administrative staff in planning and organizing calendars, events, and activities.
October 2010 to October 2017
Supervisor of Staffing and RecruitmentCompany Name, City, State
  • Supervised and managed teams of 20 administrative and recruitment specialists.
  • Partnered with Patient Service Coordinators (PSC) to ascertain hiring needs and subsequently provided candidate recommendations.
  • Maintained in-depth understanding of medical trends and hiring desires.
  • Generated specific candidate pools for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Fulfilled both permanent and temporary staffing requests for over 140 departments and locations throughout Emory Healthcare.
  • Facilitated all new employee orientations and training for newly hired staff.
  • Directed activities of operations, administrative and clerical support.
  • Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
  • Created and implemented employee referral programs that increased candidate interest in career opportunities at Emory Healthcare.
  • Processed customer billing invoices and payments for monthly billing cycle.
January 2006 to October 2010
Training Specialist/Quality AnalystCompany Name, City, State
  • Researched and obtained relevant course materials to achieve standard objectives for newly hired and current staff members.
  • Managed ongoing technical training including usage of IDX registration, billing systems, patient registration; insurance identification and verification methods; patient scheduling; charge entry; billing, payment posting; referrals, and account follow-up.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Oversaw logistical aspects for each training session and workshop events.
April 2004 to January 2006
Staff Assistant/Staff SpecialistCompany Name, City, State
  • Trained and mentored new team members of company policies and procedures.
  • Helped to maintain patient files and handle administrative tasks.
  • Educated patients on procedure preparations and appropriate health safety instructions.
  • Performed duties of Patient Service Coordinator II in absence of staff members.
  • Built and maintained excellent relationships with physicians and nursing staff traveling to satellite offices to provide support and going above and beyond to accommodate unusual requests.
  • Created team member schedules and delegated work assignments.
  • Performed clerical work, including staff scheduling.
  • Reviewed completed work for compliance with regulations ensuring 100% accuracy.
Education
May 2013Educational Specialist Ed.S. School CounselingUniversity Of West Alabama, City, State
May 2010Master of ScienceSchool CounselingClark Atlanta University, City, State
December 2002B.B.AMarketingState University Of West Georgia, City
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Resume Overview

School Attended

  • University Of West Alabama
  • Clark Atlanta University
  • State University Of West Georgia

Job Titles Held:

  • School Guidance Counselor
  • Supervisor of Staffing and Recruitment
  • Training Specialist/Quality Analyst
  • Staff Assistant/Staff Specialist

Degrees

  • Educational Specialist Ed.S. School Counseling
    Master of Science School Counseling
    B.B.A Marketing

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