Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology is seeking to obtain a position that will utilize my computer knowledge, strong people skills, organizational abilities, and business experience.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Wrote reports and correspondence from dictation and handwritten notes. Created weekly and monthly reports and presentations. Expertly created patients' charts and processed billing and payments. Duplicated x-rays when requested by insurance companies. Managed invoices and transaction receipts. Accurately collected and recorded patient medical and dental histories. Educated patients about proper oral hygiene and prevention of dental diseases. Discussed with patient payment options, produced contracts and financial planning. Created charts and graphs to illustrate daily, monthly and annual financial reports.
Organized activities that developed children's physical, emotional and social growth. Made nutritious snacks and meals for [number] children. Established and maintained a safe play environment for the children. Prepared, served and cleaned up daily meals for three children.
Processed client payments, sent invoices and placed appointment reminder calls. Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures. Assisted the veterinarian with x-rays and ultrasound procedures. Collected tissue, feces, blood and urine samples for examination and analysis. Administered medicine to animals and monitored health following treatment. Administered vaccines to animals and delivered blood and lab results. Monitored animals recovering from surgery and notified veterinarian of any changes. Restrained and managed scared and active animals. Supervised animal hospital, including the 24-hour emergency critical care service. Prepared, processed and analyzed lab samples. Assisted customers by phone, including scheduling appointments and treatments.
Redirected children to encourage safe, positive behaviors.Affectionately cared for 2 children, ages 8 to 12 for 4. Promoted good behaviors by using the positive reinforcement method. Engaged children with games, puzzles and arts&crafts. Helped children with homework and after school activities. Maintained a child-friendly environment with engaging activities and continuous access to the outdoors.
Coursework in Child Development and Child Psychology
- English (Excellent reading, writing and speaking skills)
- Spanish (Excellent reading, writing and speaking skills)
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