Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly motivated Scheduling Coordinator offering career in handling administrative tasks successfully while maintaining calendars for 75-person unit. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Excels in complex tasks involving multiple stakeholders, critical details, and hard deadlines. Diligent Scheduling Coordinator adept at ensuring material availability and developing effective production plans. Excellent team player with “can do' attitude. In-depth knowledge of inventory and manufacturing principles.

Dynamic Office Manager with 28 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

  • Service scheduling
  • Customer engagement and support
  • Verbal and written communication
  • Administrative duties
  • Phone inquiries
  • Skilled in Excel, Word, PowerPoint, Access, Kronos, Cerner and Microsoft Outlook
  • Ability Smartforce scheduling software
  • Staffing assignments
  • File and data retrieval systems
  • Data entry
  • Accounts payable and receivable
Scheduling Coordinator/Purchasing Coordinator, 01/2020 - Current
Avalon Healthcare Solutions Tampa, FL,
  • Managed schedules of team of 75 personnel to keep all shifts properly staffed.
  • Met with Human Resources to ascertain current and long-term staffing needs.
  • Evaluated staff performance at the facility and made recommendations for training improvement.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Coordinated supply replenishment to meet expected unit demands.
  • Screened calls and collected messages for unit personnel to promote team efficiency.
  • Supported office needs, including taking messages, scanning documents and routing business correspondence.
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Coordinated internal and external patient transportation.
  • Researched pricing information and compared prices and quotations.
  • Arranged meetings with vendors and conferred with each to provide with requirements.
  • Processed proof of delivery requests and handled limited inventory management activities.
  • Checked shipments to assess quality and quantity of purchased items.
  • Ordered materials and supplies for 150-person company.
  • Verified quantities received against bills of lading, contracts, purchase requests and shipping documents.
  • Obtained multiple price quotes from suppliers to identify most reasonable costs for goods.
  • Maintained company product inventories and kept tabs on materials that were running low.
Intake Coordinator, 02/2009 - 02/2020
Inked Brands Nashville, TN,
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Updated group medical records and technical library to support smooth office operations.
  • Identified and enforced best practices to bolster operational efficiency and prioritize tasks.
  • Maintained positive attitude and effectively de-escalated clients during crisis situations. Intake office by supporting continuous delivery of excellent services and care.
Marketing Assistant, 09/1992 - 01/2009
Gulfport Behavioral Health System City, STATE,
  • Helped organize creative assets, including copywriting text for digital use and preparing videos for social media distribution.
  • Assisted coordination of meeting logistics, organizing materials and taking notes to track discussions and new implementation plans.
  • Wrote professional business correspondence, set up spreadsheets and created presentations.
  • Developed and oversaw internal and external events.
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.
  • Set up meetings between project members and clients to develop ideas, discuss progress and set goals.
  • Completed efficient onboarding of new customers, including creating profiles, defining lists and uploading data.
  • Answered email and social media messages according to prescribed policies.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Maintained schedules, tracked expenses and managed communication between project stakeholders.
  • Coordinated workflow between team members by organizing documentation, communications and collateral.
Education and Training
GED: , Expected in
Perkinston Community College - Perkinston, MS,
Associate of Arts: , Expected in
Mississippi Gulf Coast Community College - Perkinston, MS
: , Expected in
University of Southern Mississippi - Hattiesburg, MS

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School Attended

  • Perkinston Community College
  • Mississippi Gulf Coast Community College
  • University of Southern Mississippi

Job Titles Held:

  • Scheduling Coordinator/Purchasing Coordinator
  • Intake Coordinator
  • Marketing Assistant


  • GED
  • Associate of Arts
  • Some College (No Degree)

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