Results-driven receptionist with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, scheduling and data entry. Highly organized and accurate when entering data in Microsoft Excel and maintaining filing systems. Helps customers with routine and challenging needs while remaining professional.
Certificate ID: 00AJS7T
Valid until 7/27/2022
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