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scheduler intake medical records specialist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Meticulous Medical Records Clerk with 25-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations. Medical Records Coordinator with successful record of increasing department efficiency, reducing errors and eliminating bottlenecks. Diligent commitment to improving and streamlining processes for maximum productivity. In-depth knowledge of HIPAA constraints and chat management protocols. Meticulous Medical Records Clerk with [Number]-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations. Experienced medical records specialist in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach. Detail-oriented medical records professional with advanced knowledge of medical terminology, procedural codes and billing practices. Known for diligently checking records and resolving discrepancies.

Skills
  • Informational Releases
  • Office Health Records Preparation
  • Word Processing Software
  • Medical Laboratory Procedures
  • Standard Classification Systems
  • Clerical Support
  • Data Management Software
  • Transcribing Medication
  • Medical Terminology Understanding
  • Call Transfers
  • Managing Medical Practices
  • Office Supplies and Inventory
  • Medical Translation
Education
Kilgore College Kilgore, TX Expected in 1997 Medical Transcriptions : Medical Transcription - GPA :
Marshall ISD Marshall, Tx, Expected in 05/1990 High School Diploma : - GPA :
Work History
Chase Brass - Scheduler/Intake/Medical Records Specialist
Parsippany, NJ, 03/2017 - Current

Answer phones; Schedule home health and hospice nurses, aides, social workers, PT, PTA, Chaplains.

Fax/mail/deliver unsigned physician orders to physicians.

Process signed physician orders and attach to patient's chart electronically.

Enter home health and hospice referrals in the computer system and schedule to the nurses.

Attach Pt information into Pt's chart.

Send out on home health and hospice nurse on call to our after hours nurse triage.

Call insurance companies to verify benefits.

  • Maintained patient records in compliance with security regulations.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Maintained patient charts and accurately recorded new information.
  • Kept accurate log of requests for medical information and records.
  • Communicated effectively with staff, patients and insurance companies by email and telephone.
  • Accurately pulled patient records for upcoming appointments and procedures, typically within [Number]-hour period.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Followed up with patients about medical and healthcare processes.
Hilton Worldwide - Office Manager
Delray Beach, FL, 06/1997 - 03/2017
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Answer phones
  • Coordinated special projects and managed schedules.
  • Monthly reports, weekly reports
  • Proficient in coral word perfect and the internet.
  • Accountable for all MD orders going out, signed and returned.
Marshall Independent School District - Secretary
City, STATE, 01/1996 - 03/1997
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone
  • Typed memos
  • Made copies for the monthly board meetings

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Resume Overview

School Attended

  • Kilgore College
  • Marshall ISD

Job Titles Held:

  • Scheduler/Intake/Medical Records Specialist
  • Office Manager
  • Secretary

Degrees

  • Medical Transcriptions
  • High School Diploma

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