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Sba Quality Control Specialist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Highly knowledgeable and skilled Quality Control Specialist who understands the importance of financial compliance with
experience in AML, Corporate Actions, Audit, SBA and retail banking. Knowledgeable of the rules and regulations of the SEC, OCC, BSA, KYC as well as FinCEN. Specialize in analyzing regulatory data and information to maintain up-to-date working knowledge. Change management training with the ADKAR methodology. A bachelor's degree in International Business, eleven years of banking experience and 3 Years in Product Marketing. Authorized to work in the US for any employer

Skills
  • Ability to exercise judgment
  • Staff mentoring
  • Statistical analysis
  • Sampling procedures
  • Inspections and audits
  • Problem resolution
  • Administrative support
  • Process improvement
  • Communications
  • Organization
  • MS Office
  • Customer service
  • Planning and coordination
Experience
04/2017 to Current
SBA Quality Control Specialist Dnv Gl Phoenix, AZ,
  • Crafted quality control tests to analyze data for process improvement initiatives.
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
  • Maintain compliance with ongoing portfolio management and credit policy and provide reporting support for portfolio compliance as needed.
  • Conduct pre-closing file audits for SBA compliance and to ensure all conditions of approval have been met and documented
  • Conduct post-closing quality control of collateral, UCC, insurance exceptions and imaging.
  • Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
  • Review and audit all closing documents for accuracy and identify any missing items.
  • Ensuring the bank is in the correct lien position on all collateral
  • Conduct post-closing quality control review of collateral, UCC, insurance exceptions, imaging, and lien perfections when applicable.
  • Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
  • Proficiency in packaging/processing 7a express, 7a and PPP Loans.
05/2014 to 04/2017
Product Manager Guardian Life CT, State,
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Directed market planning and research to identify new business opportunities.
  • Collaborated with Senior Management to forecast optimal strategy based on sales and product profitability.
  • Developed and implemented positioning, messaging, sales collateral and training materials to achieve revenue targets.
  • Partnered with internal and external agency teams to create innovative strategies and implement marketing plans that drive awareness, engagement and product adoption.
  • Corresponded with internal and external agency teams to develop marketing content for campaigns, positioning and messaging.
  • ADKAR Change Management implementation
09/2012 to 03/2014
AML Compliance Analyst Citibank City, STATE,
  • Serving as Subject Matter Expert, for multiple products, in the analysis of alerts and Citi Bank investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity
  • Conducting searches, gathering data and recording evidence from Citi internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within Citi.
  • Accumulating facts from investigations to be utilized in presentations to Senior Management and Compliance.
  • Reporting unusual client activities which might relate to money laundering or terrorist financing.
  • Reviewing Analysts' recommendations for further enquiry, escalation or closure.
  • Submitting requests for further information or suspicious activity recommendations.
  • Implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance.
  • Conducting alert investigation using global standard policies, procedures and tools aimed at meeting internal and external regulatory requirements.
  • Operating within agreed business SLAs and confidentiality standards.
  • Maintaining a proactive curiosity and pursue investigations to a greater level of diligence than normally required for the standard due diligence
08/2011 to 09/2012
Level 3 Securities Processor Citibank City, STATE,
  • Accurate settlement of domestic and international trades on behalf of trust clients.
  • Communicate with external parties, such as lending agents and brokers.
    Resolving discrepancies between depository and or fund company.
  • Ensuring the efficient handling of securities and account transactions within deadline.
  • Distribution and reconciliation of Dividend Reinvestment Payments. Reports directly to senior management on all open and closed loan positions.
  • Monitoring securities lending activity affecting client segregated accounts and verifying payments for the Global Securities Lending Desks
Education and Training
Expected in 05/2009
Bachelor of Arts: International Business
St Petersburg College - St Petersburg, FL,
GPA:
Expected in 05/2007
Associate of Arts: Business Administration And Management
St Petersburg College - St Petersburg, FL,
GPA:

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • St Petersburg College
  • St Petersburg College
Job Titles Held:
  • SBA Quality Control Specialist
  • Product Manager
  • AML Compliance Analyst
  • Level 3 Securities Processor
Degrees
  • Bachelor of Arts
  • Associate of Arts

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