sap functional analyst resume example with 4 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Well experienced in business process study, requirement gathering, mapping, configuration, functional specification, implementation, user training - documentation and support. Full life cycle
implementation knowledge and experience includes ASAP implementation methodology, GAP Analysis, blueprinting, development, testing and training.
Skills
Well versed in business process study, requirement gathering, mapping, configuration,
functional specification, implementation, user training - documentation and support. Full life cycle
implementation knowledge and experience includes ASAP implementation methodology, GAP
Analysis, blueprinting, development, testing and training.
Billing: - Document types, invoices, Pro forma Invoice, Billing Methods, Rebate
Agreements, and Intercompany Billing.
Output determination - Output types, partner profiles, Output determination procedures, smartforms, communication strategies etc.
Copy control rules, text control, batch determination, cross selling.
Customization of All types of Sales documents, Delivery and Billing Documents.
Defining Organization structure like Sales organization, Distribution channel, Division, Sales office and also units relevant to other Modules like MM & FI.
Configured Standard order types, Complaints, Return orders.
Extensive knowledge on Output Determination, Customer Hierarchy and Third party order
processing.
Configured Incompleteness, Partner and output determination & Material Determination procedure.
Involved in discussions and decision making process of bringing down the migration data
from legacy to SAP system when using LSMW process.
SAP EDI-Monitoring, trouble shooting and error correction of incoming and outgoing idocs
types 810, 830, 850, 855, 856, 862.(Specializing the automotive industry).
Integration with 3PL for transportation related business processes
Education and Training
Georgia State UniversityAtlanta, Expected in ā āBBA:Business - GPA:
Experience
Asrc Federal Holding Company - SAP Functional Analyst Bethesda, MD, 04/2020 - 01/2021
Work within the IT applications team as a Sr. SAP functional analyst for service requests,
enhancements and projects.
Gather requirements from the business through workshops/meetings and translate them to functional solutions.
Configure the back end settings in the ECC system and write functional specifications for the technical/development team
Work with the technical team in converting the functional requirements to technical solutions.
Testing changes and moving the developments thru various systems.
Working with the business team thru UAT and finally working with the basis team to move the development to the production system.
Coordinate with EAI and EDI teams to develop new requirements for eBusiness.
Altura Credit Union - Consumer Loan Officer Riverside, CA, 07/2017 - 03/2019
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Adhered to federal and state compliance guidelines relative to retail mortgage lending.
Performed daily maintenance of loan applicant database.
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Gathered and documented client financial information and application details meeting lending requirements and accurately representing client status.
Prequalified borrowers based on credit criteria and offered debt counseling and financial education to clients and potential clients to help attain loan qualification.
Built relationships with clients and used knowledge of consumer marketplace, products and finance to fully understand clients' personal plans and introduced suitable loan services.
Apple - At-Home Advisor City, STATE, 12/2013 - 07/2015
Developed and implemented troubleshooting plans to improve number of issues resolved in initial call by 25%.
Assisted 40+ customers on a day to day basis exceeding customer satisfaction targets of 90%.
Obtained initial Apple product certifications and participated in continuous training courses to exceed customer satisfaction.
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