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- Reported patient requests and concerns to RNs.
- Complied with HIPAA polices to confidentially maintain patient medical information.
- Organized and printed welcome folders for admitted patients.
- Completed task documentation on time and in detail.
- Ensured of restocked gloves in each room and sanitation of doors, hallways, rails, handles, shelves, and surfaces.
- Assisted nurses in transferring patients into different rooms.
- Helped patients fill out menu request forms and delivered patient menus to kitchen.
- Assisted in passing out meal trays.
- Provided compassion and company to patients in need of support.
- Restocked supplies and filed paperwork to facilitate organization for CNAs and RNs.
- Communicated with Volunteer Services Manager Kathleen Exelby and Student Med-Surg Department Coordinator Breanna Lee and developed strong communication skills with coworkers, nurses, and patients.
- Participated in PHC Pediatric Immunization Project by entering PHC patient immunization records into electronic database (Petaluma clinic).
- Conducted patient family resource surveys to Petaluma Health Care patients in lobby (Rohnert Park clinic).
- Received patient feedback on waiting times, satisfaction from their medical care, convenience of receiving care, frequency of visits, and capability to schedule appointments.
- Maintained HIPAA polices by protecting identity and ensuring patient confidentiality.
- Trained volunteers in patient resource volunteer position in completing surveys.
- Completed surveys in Spanish to those whose only language is Spanish.
- Assisted Volunteer Services Coordinator Stephanie Bodi with any new volunteer opportunities at Petaluma Health Center.
- Train team members on responsibilities, sanitation, tasks, cleanliness, organization, effort, safety, speed, and order accuracy.
- Perform mastered stations of cleaning dishes, making milkshakes, fries, mac and cheese, pizzas, burritos, salads, taking orders, bagging orders, answering customer phone calls, delivering orders to customers, cleaning bathrooms, and training.
- Exercise allergy and safety precautions to prohibit cross-contamination.
- Put together orders ensuring accuracy and precision.
- Deep-clean and disinfect walls, doors, handles, surfaces.
- Adapt to switching tasks easily, based on fluctuating busyness.
- Give assistance and direction to team members who need help.
- Answer calls about customer questions and concerns.
- Restock and organize supplies, gloves, bags, utensils, food, tools, and workspaces.
- Conduct product availability by POS system.
- Operate cash register and take transactions accurately and efficiently.
- Certified Nursing Assistant - North Bay CNA - August 5, 2021
- Basic Life Support CPR certified - LifeSavers Inc. - July 6, 2021
- Introductory Healthcare Internship - Irene Claire, PT - June 20, 2018
Dedicated student with outstanding performance in achievement, accuracy and communication. Hardworking individual with compassion and love for patients. Great attention to detail as well as a positive attitude and desire to learn. Demonstrated enthusiasm in helping others and passion for facilitating safety and hygiene. Responsible, punctual, organized, and dependable in completing tasks.
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Santa Rosa Junior College - Santa Rosa, CA
- Relevant Coursework Completed: Intermediate Algebra, College Composition, Anatomy with Lab, Introduction to Principles of Biology, General Psychology, Child Growth and Development, Elementary Nutrition, Introduction to U.S. Government, Introduction to Sociology, Introduction to Public Speaking, Elementary Statistics, Advanced Composition and Writing, and Elementary Spanish 2.
- Relevant Ongoing Coursework: Physiology with Lab and Chemistry for Allied Health Sciences.
- Received Doyle Scholarship
- Current GPA: 4.00
Analy High School - Sebastopol, CA
- Graduated GPA: 4.10
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School Attended
- Santa Rosa Junior College
- Analy High School
Job Titles Held:
- Santa Rosa Memorial Hospital Volunteer
- Petaluma Health Center Volunteer
- Amy's Drive Thru Restaurant Trainer and Cashier
Degrees
- Current Student
- High School Diploma
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