Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) XXX-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enthusiastic go getter looking to become a thriving member the mortgage industry. A polished hard worker, with an open mind and a fresh creative perspective. Great learner who is easily teachable and is very eager to work with other team members.

I consider myself to be a family man, people person, and great problem solver. I would fit great in an office setting but am also able to get my hands dirty and get the job done.

Skills
  • Telephone etiquette
  • Upselling
  • Guest relations
  • Cleanliness and sanitation
  • Safety awareness
  • Revenue generation
  • Conflict mediation
  • Problem resolving
  • Cash management experience
  • Client satisfaction
  • Stock maintenance
  • Customer friendly
  • Vendor relations
  • Compliance knowledge
  • Experience with [specialties of personal service]
  • Perform well in high-demand, fast-paced environments
  • Fast learning
  • Day-to-day operations
  • Coordination skills
  • Formatting abilities
  • Research skills
  • Workshop leadership
  • Mechanics understanding
  • Active listening
  • Decision-making
  • Project planning
  • Multitasking
  • Flexible
  • Analytical
  • Working collaboratively
  • Influencing business growth
  • Analyzing data
  • Managing risk
  • Quoting and pricing policies
  • Data collection
  • Organizational skills
  • Quality control
  • Building strong relationships
  • Customer service-focused
  • Ability to interpret schematics
  • Collision repair
  • Auto body fabrication
  • Repair estimate experience
  • Welding experience
  • Excellent work ethic
  • Insurance knowledge
  • Attentive to detail
  • Dependable and punctual
  • Strong leadership skills
  • Client service
  • Damage repairs
  • Concise time management
Experience
Salon Coordinator, 10/2020 - Current
Belk Saint Marys, GA,
  • Checked members and guests in promptly for appointments.
  • Supervised waiting area to maintain cleanliness and welcoming atmosphere.
  • Scheduled customers for various salon services, including manicures and hairstyling and suggested additional services.
  • Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.
  • Pleasantly welcomed clients to salon, signed customers in for services and detailed current promotions.
  • Anticipated spa and salon guest concerns and addressed each with speed and efficiency.
  • Managed payment processes and checked accuracy of service and tax charges, reducing errors [Number]%.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coordinated promotions to increase [Product or Service] sales, resulting in [Number]% revenue growth over [Timeframe].
  • Marketed salon products and services such as shampoo and pedicures, helping boost overall establishment revenues.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Consulted with customers to understand needs and recommend professional [Type] services.
  • Resolved guest complaints.
  • Consistently recognized by management for providing superior customer service.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Accountable for all staff development, budgeting and supply ordering.
  • Developed new revenue streams by using social media accounts and strategic marketing activities to entice customers to try salon services.
  • Cross-sold and up-sold new haircare products, increasing earnings [Number]% per [Timeframe].
  • Managed all areas of salon operations, including appearance, performance and sales of products.
  • Scheduled employees and oversaw customer appointment calendar.
  • Monitored business and personal expenses with [Software] and [Software].
Body Shop Assistant, 02/2018 - 01/2019
Lupient Automotive Group West Allis, WI,
  • Replaced or repaired parts to complete daily work orders on vehicles.
  • Organized and maintained work areas free of potential hazards.
  • Removed dents with hammers, suction and skilled use of dolly blocks.
  • Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
  • Operated hot-air welding guns and immersive hot water baths to soften plastic panels for installation.
  • Used buffing tools, including [Tool] to repair dents on vehicle doors and panels.
  • Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
  • Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
Quality Control Technician, 01/2016 - 01/2018
Asea Pleasant Grove, UT,
  • Performed visual and dimensional inspections on manufactured parts.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Noted results and entered data into [Software] to track and assess trends.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Analyzed production accuracy, testing equipment and engineering drawings to formulate corrective action plans.
  • Provided lab staff with samples for testing to check quality and safety of finished products.
  • Reduced waste [Number]% by recognizing production errors quickly and implementing effective changes.
  • Recorded lot numbers and serial numbers in ERP system for traceability of all items produced.
  • Outlined remediation plans to standardize results to meet compliance regulations.
  • Audited [Type] products to identify areas of concern and improve efficiency.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Monitored daily performance of production team to identify and address issues affecting quality product output.
  • Executed test scripts using [Software] to compare specifications and comply with customer requirements.
  • Generated performance reports to outline quality management effectiveness and achieve goals.
  • Evaluated [Product or Service] against quality requirements to maximize efficiency.
  • Conducted [Timeframe] [Type] tests on product samples and recorded results.
  • Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
  • Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality [Product or Service].
  • Examined samples of raw materials before use in production of [Product or Service].
  • Provided quality support to ensure that products met quality standards and customer requirements.
  • Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs.
Body Shop Technician, -
Martin Management Group Louisville, KY,
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Received new inventory orders and verified completeness and accuracy.
  • Organized and maintained work areas free of potential hazards.
  • Replaced or repaired parts to complete daily work orders on vehicles.
  • Monitored parts and materials storage area and maintained stock replenishment and organization.
  • Completed [Number] daily auto body repairs with high customer satisfaction rate.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Removed dents with hammers, suction and skilled use of dolly blocks.
  • Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
  • Used buffing tools, including [Tool] to repair dents on vehicle doors and panels.
  • Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
  • Worked according to manufacturers' instructions to determine correct methods for restoring and replacing parts.
  • Filled small dents and lesser cosmetic issues with plastic or solder to create smooth surfaces for painting.
  • Operated hot-air welding guns and immersive hot water baths to soften plastic panels for installation.
Education and Training
High School Diploma: , Expected in 06/2013
-
Riverview East High School - Marine City, MI
GPA:

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Resume Overview

School Attended

  • Riverview East High School

Job Titles Held:

  • Salon Coordinator
  • Body Shop Assistant
  • Quality Control Technician
  • Body Shop Technician

Degrees

  • High School Diploma

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