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Salon Coordinator Resume Example

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SALON COORDINATOR
Summary

Administrative support professional experienced working in challenging, fast-paced environments demanding strong organizational, technical, and interpersonal skills. Skilled in assessing internal and external customer needs and while delivering quality, effective results. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task and problem solve effectively. Able to quickly and efficiently organize and plan multiple tasks with little or no supervision.

Highlights
  • MS Word
  • MS Excel
  • MS Outlook
  • QuickBooks Accounting
  • Leprechaun Software
  • Internet Research
  • Dedicated team player
  • Customer Service
  • Proper phone etiquette
  • Scheduling
  • Purchasing
Experience
Perceptions Salon January 2012 to CurrentSalon Coordinator
Cape Coral, FL
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Communicate the clients needs to the salon staff.
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Schedule appointments and ensure that cancellations or readjustments are taken care of.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Managed daily office operations and maintenance of equipment.
  • Take and record clients information in salon database.
  • Operate the cash register, take payments for services rendered and issue change and receipts.
  • Ensure that the cash drawer and register is balanced at the end of the day.
  • Maintain positive work relationships with vendors to ensure that sufficient salon supplies are available.
  • Consistently recognized by management for providing superior customer service.
  • Work hand and hand with salon owner and served as manager in her absence .
  • Assisted new hires with salon software training.
  • Researched and resolved billing and invoice problems.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Littleton Elementary August 2010 to June 2011School Volunteer
N. Ft. Myers, FL
  • Assisted the teacher in planning and maintaining a safe, clean, learning environment and assuring the well being and safety of the children in our care.
  • Maintained a positive, calm attitude and a soft voice, and encourage this attitude and voice in others working in the classroom.
  • Chaperoned school field trips.
  • Used children's literature to teach and reinforce reading, writing, grammar and phonics.
  • Maintained a cooperative attitude of working together with the teacher, volunteers, parents, and program specialists in planning and implementing activities.
  • Planed with and assisted the teacher in preparing materials and supplies in advance for activities.
  • Performed any task deemed necessary by the teacher and/or school administrators.
TSI, IncApril 2007 to November 2009Production/ Service Manager, Dispatcher
Cape Coral, FL
  • Responsible for supervision of 15 field technicians.
  • Directed and coordinated activities concerned with production of company products.
  • Established production and quality control standards, developed budget and cost organization Obtained data regarding types, quantities, specifications, and delivery dates of products ordered.
  • Planed and directed production activities and established production priorities for products.
  • Supervised field technicians, served as direct supervisor.
  • Reviewed and analyzed production, quality control, maintenance, a customer satisfaction with management.
  • Revised production schedules and priorities.
  • Ensured customer satisfaction.
Direct Heating & Cooling August 2005 to April 2007Permit Administrator/Assistant Production Manager
Cape Coral, FL
  • Manage all aspects of the permit process from initial application completion through final inspection.
  • Track daily permit processor activity to ensure that the permit application are prepared and submitted on a timely basis so that products sold can be installed .
  • Coordinate scheduling of Permit Couriers for delivery and pick up of permit applications.
  • Maximize office productivity through proficient use of appropriate software applications and procedures.
  • Overseeing the production process, drawing up a production schedule.
  • Working out the human and materials resources needed for each job.
  • Drafting a timescale for each job.
  • Monitoring the production processes and adjusting schedules as needed.
Education
Fort Myers High School 2010High School DiplomaN.Ft. Myers , Fl

Paraprofessional since 2011

Languages

High proficiency in Spanish; able to read, write and conduct business.

Skills

Customer satisfaction, Support Staff, Very Dependable, Bilingual, High Spirited

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Resume Overview

Companies Worked For:

  • Perceptions Salon
  • Littleton Elementary
  • TSI, Inc
  • Direct Heating & Cooling

School Attended

  • Fort Myers High School

Job Titles Held:

  • Salon Coordinator
  • School Volunteer
  • Production/ Service Manager, Dispatcher
  • Permit Administrator/Assistant Production Manager

Degrees

  • High School Diploma

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