Salon Coordinator Resume Example

• Answering Phones Meeting and greeting clients and providing assistance where needed Processing payments Salon marketing which included producing videos and managing the salon's social media sites Product tracking and order Scheduling clients for appointments Retail sales of products Payroll training Salon maintenance Planning succesful events which increased salon popularity and client base Performed administration skills which included filing, data entry, organization, etc.

• Strive to help increase production capacities and committed to customer service satisfaction Make recommendations to management when opportunites to enhance safety arise Conduct routine quality checks to ensure products comply with quality control standards and adhere to stringent safety codes Gather product parts, tools, and materials for assembly kit based on equipment specifications and requirements.

• Answered and appriopiately screened telephone calls directed to the senior pastor's office Served as gatekeeper, greeting and ensuring visitors were helped in a friendly and efficient manner Made appointments and all redirected appointments that could be appropriately handled by other pastoral staff members Entered meetings, conferences, and church-wide activities onto the calendar Maintained files and records relating to the administrative and office functions Coordinated annual community event- determined with accuracy the specific steps, resources, and actions required to achieve the overarching goal.

Answered phones on the first ring, greeted customers and verified Software Licensing numbers with customers.

Directed customer inquiries to technical support tier levels based on the customer's inquiry. 

Provided timely, professional and quality service to user base. 

Operated daily using SAP database.

Executed on assigned training activities.

Displayed strong understanding of Bentley values, business acumen, and professionalism.

• Asked open-ended questions to assess customer needs.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Determined customer needs by asking relevant questions and listening actively to the responses.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Verified insurance for physicians and patients. 
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.