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Salon Coordinator Resume Example

Resume Score: 90%

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SALON COORDINATOR
Professional Summary
Highly dynamic, talented, and motivated professional with over 20 years of customer service and administrative experience. Effective communicator with superior interpersonal abilities and a strong focus on client satisfaction. Recognized for excellent organizational skills and leadership qualities with the capacity to problem solve innovatively. Proven ability to establish rapport, build trust, as well as interact and relate to individuals at all levels.

Highly dynamic, talented, and motivated professional with over 20 years of customer service and administrative experience. Effective communicator with superior interpersonal abilities and a strong focus on client satisfaction. Recognized for excellent organizational skills and leadership qualities with the capacity to problem solve innovatively. Proven ability to establish rapport, build trust, as well as interact and relate to individuals at all levels.

Skills
  • Excellent phone etiquette
  • Positive and friendly
  • Punctual
  • Customer-service oriented
  • Shorthand writing
  • Multitasking strengths
  • Personable and outgoing
  • Attention to detail
  • Professional demeanor
  • MS Office proficiency
  • Verbal and written communication
  • Telephone skills
  • Customer/Client relations
  • Memorization and recall
  • Organization skills
Work History
November 2016-January 2017Salon Coordinator | GLOSS Salon & Style Bar | Exton, PA
  • Coordinate all salon activity on a daily basis while developing and maintaining positive client/salon relations Performing office administration skills such as data entry, filing, organization, etc Answering phones Meeting and greeting clients and providing assistance where needed Performing cashiering duties (processing payments) Salon marketing including social media sites Product tracking and order Scheduling clients for appointments Retail Sales of salon products Salon maintenance: Keeping the front area neat and presentable Planning and coordinating events to boost salon's popularity and client base.
August 2015-May 2016Salon Coordinator | Bold and Beautiful Salon | Downingtown, PA
  • Answering Phones Meeting and greeting clients and providing assistance where needed Processing payments Salon marketing which included producing videos and managing the salon's social media sites Product tracking and order Scheduling clients for appointments Retail sales of products Payroll training Salon maintenance Planning succesful events which increased salon popularity and client base Performed administration skills which included filing, data entry, organization, etc.
December 2010-August 2015Assembly Technician | Specialty Resources Incorporated | Chester Springs, PA
  • Strive to help increase production capacities and committed to customer service satisfaction Make recommendations to management when opportunites to enhance safety arise Conduct routine quality checks to ensure products comply with quality control standards and adhere to stringent safety codes Gather product parts, tools, and materials for assembly kit based on equipment specifications and requirements.
September 2007-June 2009Executive Assistant | Ebenezer Full Gospel Baptist Church | Downingtown, PA
  • Answered and appriopiately screened telephone calls directed to the senior pastor's office Served as gatekeeper, greeting and ensuring visitors were helped in a friendly and efficient manner Made appointments and all redirected appointments that could be appropriately handled by other pastoral staff members Entered meetings, conferences, and church-wide activities onto the calendar Maintained files and records relating to the administrative and office functions Coordinated annual community event- determined with accuracy the specific steps, resources, and actions required to achieve the overarching goal.
January 2007-June 2007Licensing Specialist | Bentley Systems Inc | Exton, PA

Answered phones on the first ring, greeted customers and verified Software Licensing numbers with customers.

Directed customer inquiries to technical support tier levels based on the customer's inquiry. 

Provided timely, professional and quality service to user base. 

Operated daily using SAP database.

Executed on assigned training activities.

Displayed strong understanding of Bentley values, business acumen, and professionalism.

April 2006-December 2006Call Center Specialist | Aegon/Staffmark | Frazer , PA
  • Asked open-ended questions to assess customer needs.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Verified insurance for physicians and patients. 
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Interests
Author of "Destined To Do Damage" Inspirational writer for magazine "The Stone of Help" I also work as an Image Consultant and Stylist and I direct organizational photo shoots Currently writing a novel and creating a comic strip
Education
Jun 1998Diploma: Coatesville Area Senior High School
Skills
administrative, cashiering, conferences, client, clients, customer service, data entry, filing, managing, marketing, materials, meetings, office, neat, office administration, Processing payments, Payroll, producing, quality, quality control, Retail Sales, safety, safety codes, Scheduling, telephone, Answering Phones
Additional Information
  • OTHER ACTIVITIES Author of "Destined To Do Damage" Inspirational writer for magazine "The Stone of Help" I also work as an Image Consultant and Stylist and I direct organizational photo shoots Currently writing a novel and creating a comic strip
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Resume Overview

Companies Worked For:

  • GLOSS Salon & Style Bar
  • Bold and Beautiful Salon
  • Specialty Resources Incorporated
  • Ebenezer Full Gospel Baptist Church
  • Bentley Systems Inc
  • Aegon/Staffmark

School Attended

  • Coatesville Area Senior High School

Job Titles Held:

  • Salon Coordinator
  • Assembly Technician
  • Executive Assistant
  • Licensing Specialist
  • Call Center Specialist

Degrees

  • Diploma :

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