Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
I am an excellent communicator, both on the sending and receiving end I am also great in communicating upward to my superiors, horizontally to my colleagues, and to those who I am honored to lead I enjoy collaborating with people to get things done or pursue the issue at hand I am a reliable independent worker, getting stuff done and in a timely manner I am energetic, flexible, and easy to work with I am very computer literate and have experience with Microsoft Office
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
02/2017 to Current Salesforce Administrator Captech Richmond | Columbus, OH,
  • Design, setup and maintain standard and custom objects and fields
  • Strategize with management to develop best uses, practices, and processes
  • Structure user roles, profiles, and permission sets to increase security measures
  • Ensure data quality by using de-duping tools and reports, cross-referencing industry databases, and validation rules
  • Create and update reports and dashboards to track pipeline/stages for management visibility
  • Integrate third party apps from the AppExchange and manage implementation
  • Train users and troubleshoot user questions/issues
  • Research new implementations and upgrades
  • Train using Salesforce Trailhead once per week to learn new skills and better the old
07/2016 to Current Sales Analyst Cb Richard Ellis | Black River Falls, WI,
  • Maintain and publish 20+ weekly and monthly reports for Sales Management and Team (ex. growth reports, productivity scores, account manager effectiveness reports, daily line item reports, etc.)
  • Submit supplier registrations on behalf of our company to our customer base
  • Screen and pull recorded sales team calls for weekly review
  • Assist Director of Corporate Accounts with Group Purchasing Organizations reporting/auditing
12/2016 to Current Sales Campaign Coordinator Lamar Advertising Company | Lakeland, FL,
  • Collaborate with DoS and CRO in the creation of sales campaigns
  • Integrate campaign criteria and CRM reports to implement effective call strategies
  • Report customer and data analytics
  • Provide relevant information to the sales team
06/2013 to 07/2016 Office Coordinator American International Group | 1271 Avenue Of The Americas, NY,
  • Worked frequently with Sales Force, Quickbooks, Microsoft Office, Excel and the Adobe Suite
  • Provided customer support in person, over the phone, and via fax and e-mail 
  • Collaborated with Residential/Commercial Manager in acquiring new clients 
  • Scheduled and organized daily projects for installation crews 
  • Dispatched and managed company drivers 
  • Kept daily tasks managing money, phones, paperwork, and office mail 
  • Wrote blogs weekly to help promote the business and industry 
  • Managed social media and online presence
05/2013 to 08/2016 Worship Associate Bethel | Saint Paul, MN,
  • Led Wednesday night worship rehearsals and services 
  • Selected, arranged, and prepared materials for weekly services for our Youth and Young Adult ministries 
  • Assisted Worship Pastor and led Sunday morning or weekly adult services as needed 
  • Recruited and developed students into worship leaders and musicians for the Junior High, Senior High, and Young Adult worship teams 
  • Trained and developed students in their understanding of a lifestyle of worship and musicianship
  • Collaborated with the Pastor of Student Ministries in creating a worship environment appropriate to the weekly message and to the appropriate character of ministry 
  • Directed rehearsals and services of the Youth Ministry Worship Teams 
  • Collaborated with the sound, light, and audio/visual coordinators for effective worship presentation 
  • Supervised use of Friendship Church audio equipment 
  • Created and utilized tracks and clicks in worship using Ableton Live and Logic Pro X 
  • Prepared the PowerPoint slide program for the worship service 
  • Recruite, built, and led the band and youth in worship for the Youth Ministry Fall Retreat in October during MEA week school break 
  • Attended various meetings, conferences, seminars, classes, etc., as required Various other responsibilities as required 
  • Led vocally and with guitar in contemporary and modern styles.
Adobe Suite, audio, conferences, creativity, clients, customer support, drivers, e-mail, staff training, fax, guitar, Information Technology, laptop computers, Logic, Director, managing, materials, meetings, Excel, mail, money, Microsoft Office, office, PowerPoint, policies, Public Relations, Quickbooks, Sales, seminars, sound, phones, phone, vision
Expected in July 2016 Master's Degree | Leadership Liberty University, Lynchburg, VA GPA:
Expected in May 2013 Bachelor's Degree | Communication Studies Winona State University, Winona, MN GPA:

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School Attended

  • Liberty University
  • Winona State University

Job Titles Held:

  • Salesforce Administrator
  • Sales Analyst
  • Sales Campaign Coordinator
  • Office Coordinator
  • Worship Associate


  • Master's Degree
  • Bachelor's Degree

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