Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

  • Goal-setting
  • Relationship building and management
  • Business development and planning
  • Prospect targeting
  • Product and service sales
  • Goals and performance
  • Strategic Planning
  • Performance metrics
  • Database Management
  • Vendor management
  • Marketing
  • Verbal and written communication
  • Quality control
  • Operations
  • Cold Calling
  • Forecasting ability
  • Networking strength
  • Key decision making
Work History
Assistant Regional Manager, 10/2020 to Current
Covid ClinicOrange, CA,
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored security and handled incidents calmly.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Kept meticulous records of all correspondence between management and tenants.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Oversaw monthly collections of over $34,000 in funds, maintaining high payment rates by building positive relationships with tenants.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Distributed and followed up on tenant renewal notices.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Followed up on delinquent tenants and coordinated collection procedures.
Public Notary and Shift Leader, 10/2018 to 10/2020
Aimbridge HospitalityCambridge, MA,
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Coached team members in techniques necessary to complete job tasks.
  • Contributed to devising and enforcing effective policies, accurate budgets and daily procedures.
  • Organized, reviewed and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
Guest Service Attendant, 01/2015 to 10/2018
Towne Park, Ltd.City, STATE,
  • Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
Associate of Science: Business Administration, Expected in 04/2014
Valencia College - Orlando, FL,

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Resume Overview

School Attended

  • Valencia College

Job Titles Held:

  • Assistant Regional Manager
  • Public Notary and Shift Leader
  • Guest Service Attendant


  • Associate of Science

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