SEARCH

Sales Specialist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
Maria
Cazares
Professional Summary

Achieve industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers through sharing knowledge and building relationships, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.

Skills
  • Technical knowledge & support
  • Relationship building & management
  • Customer service & care
  • Team collaboration & leadership
  • Goal-Oriented
  • Strategic analysis
  • Fluent in Spanish
  • Multi-taskng
  • Data entry
  • Data analytics
  • Client development
  • Database management
  • CRM Systems
  • SQL
  • Networking skills
  • B2B sales
  • Data profiling
  • Problem solving
  • Business needs analysis
  • Product development
Education
Lewis UniversityRomeoville, IL12/2019Bachelor of Science: Computer And Information Systems Security
  • Dean's List 2016-2019
  • Recipient of the Dr. Thomas Georginis Scholarship
  • Recipient of the Harold Finley Scholarship
  • Recipient of the FitzpatrickScholarship
  • Elected to Secretary for Information Systems Audit and Control Association (ISACA) Club in 2019
  • Graduated in Top 5% of Class
  • Early Graduate
  • Recipient of the Management Information Systems Department Award
  • Graduated with 3.96 GPA, high honors recognition
  • Double Majored in Information Systems and Information Security & Risk Management
  • Coursework in Computer and Mobile Forensics, Data Networking, Data Mining, and Database Management
  • Member of the Scholar's Academy
Certifications
  • Forensic Toolkit (FTK) Certification
Work History
Apple Inc.- Sales Specialist
Naperville, Illinois10/2019 - Current
  • Offered each customer top-notch, personal service and polite support.
  • Performed basic troubleshooting procedures on iOS devices and Mac OS computers.
  • Demonstrated exceptional, consistent and comprehensive knowledge of Apple technology and applications, making it natural to recommend equipment to customers.
  • Delivered exceptional customer service while maintaining a high degree of professionalism.
  • Provided effective demos and presentations in a variety of environments.
  • Acted as a member of the setup team to develop customer relationships with the Apple culture.
  • Trained customers of various backgrounds and levels on how to use their personal/business Apple technology, which consist of products such as MacBooks, iMAC's, iPads, and iPhones.
  • Provided concrete customer service and support of all standard Apple applications and hardware including hardware resets, password resets/setup, account setups, iTunes and App Store walk-through.
Portillo's Hot Dogs Inc.- Cashier & Customer Service Representative
Naperville, Ilinois01/2016 - 05/2019
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Maintained a positive atmosphere in a high-volume sales environment by providing excellent customer service and sharing extensive product knowledge to increase days sales.
  • Able to communicate with international customers by using acquired language skills (Spanish).
  • Managed multiple tasks and worked well under pressure in a very high-stress, fast-paced environment.
  • Engaged in professional oral communication and customer interactions by providing friendly and reliable service and support; catered to their individual needs.
  • Communicated well with other cashiers and worked as part of a team to ensure that the restaurant operations ran safe, smoothly and efficiently, and that guest expectations were exceeded.
  • Demonstrated responsibility and integrity by accurately handling large amounts of currency on a daily basis. Counted and ensured the money drawer balanced.
  • Met and exceeded upsell goals by using strategic promotional approaches.
Third Party Pet- Customer Service & Sales Specialist
Naperville, Illinois01/2018 - 12/2018
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Developed and implemented sales strategies to increase revenue.
  • Counseled and provided advice to buyers regarding their pet needs.
  • Took incoming calls and made outbound calls providing information on our pets and scheduled appointments for potential purchases.
  • Utilized effective persuasive skills, and provided value- added customer services.
  • Provided comprehensive support to international customers by using acquired language skills (Spanish).
  • Met and exceeded monthly sales goals in excess $60- $70k, contributing to the team goal.
  • Recognized as top sales representative and rewarded the prestigious "Top Dawg" award.
  • Handled customer objections while using multiple software programs simultaneously.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Apple Inc.
  • Portillo's Hot Dogs Inc.
  • Third Party Pet

School Attended

  • Lewis University

Job Titles Held:

  • Sales Specialist
  • Cashier & Customer Service Representative
  • Customer Service & Sales Specialist

Degrees

  • Bachelor of Science : Computer And Information Systems Security

Similar Resumes

View All
Sales-Specialist-resume-sample

Sales Specialist

Apple Inc.

Katy, Texas