Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
My time in the workforce has always focused on customer service and satisfaction, regardless of the industry I worked in. The past industries I have been employed with include the corporate office of a privately owned gas station chain, several agriculture businesses, a supermarket, a private podiatrist/surgeon's medical office and currently, a building materials wholesale supplier. In addition to providing top notch customer service and resolving issues in a timely manner, I received my experience in general office duties and beyond, inside and outside sales and in branch management management.
Skills
* Customer Service
* Operational Office Management
* Accounts Receivable Specialist
* Accounts Payable Associate
* Inventory Management Clerk
* Local Volumteer
Experience
06/2019 to Current
Sales SpecialistBrewer Science – Rolla, MO,
After the branch I managed for 11 years closed due to economic changes in our region, I was transferred to our Kankakee branch to assist with inside sales and customer service, while maintaining my existing customers' needs from the Dwight location.
I am also responsible for performing weekly inventory counts and the receiving of inventory into Agility.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Met with customers to discuss needs and offered relevant options from company line.
Collaborated with customers after sales to identify and resolve service, account or technical product issues.
Stayed up to date on all company products and services to support sales objectives.
Prepared advertising sales contracts and submitted to clients for sign off.
Participated in corporate sales trainings to improve skills set and learn new selling techniques.
Identified new customer opportunities through careful study of advertising markets.
Created sales presentations to promote advertising benefits to potential customers.
Received advertising proofs from [Type] department and submitted to client for review and approval.
Optimized revenue levels by developing engaging promotional programs.
Sold print, online, niche publication, newspaper inserts, direct mail and related printed products.
Explained to clients how specific types of advertising helped promote customer products or services in most effective possible manner.
Serviced potential clients in [Type] and [Type] newspaper advertising services.
Managed [Number] accounts worth $[Number].
Attended various events, including workshops and tradeshows to network with new contacts.
Managed over [Number] large accounts for advertising agencies and brand advertisers.
Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses.
Responded quickly to customer questions and resolved issues using [Technique].
Used strong negotiation and persuasion skills to sell advertising products and services.
Surpassed quota by [Number]% to generate $[Number] in sales during [Year].
Delivered cost estimates on advertising plans and services to customers.
Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Standardized relationship-building expectations by training [Number] employees in business lead generation.
Negotiated prices and set up contracts to finalize [Product or Service] agreements.
Generated more than [Number] leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
Calculated total costs for service delivery, including production, delivery and installation requirements.
Write, completed and filed documentation to finalize sales.
Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.
Showcased features of diverse products, provided information and redirected objections.
Planned and executed national sales department improvements, updated company's approach to marketing, cost analysis, presentations and territory establishment.
Provided clients with estimates of [Product or Service] advertising.
Exceeded department expectations for productivity and accuracy levels by [Action].
Participated in incentive programs and contests designed to support achievement of production goals.
Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Reviewed customers' products, advertising history and business to identify effective advertising solutions.
01/2008 to 05/2019
Buiilding Supply Branch ManagerSolarwinds, Inc. – Morrisville, NC,
I managed daily operations including AR, AP, INV management.
I was responsible for ordering stock inventory based on
suggested purchasing, varying based on the season.
I was responsible for the receipt and delivery of product, performed
inside and outside sales and time management of employees and approved their payroll.
06/2005 to 12/2007
Inside Sales RepresentativeRichards Building Supply – City, STATE,
My duties included general office, the daily balancing of the previous day's business, receiving inventory and preparing the
payables for payment.
In addition, I assisted customers with their building supply needs and assisted in scheduling
deliveries.
I also supported the outside salesman when needed.
Education and Training
Expected in 2003
Bachelor's: Healthcare Leadership Lewis University - Romeoville, IL GPA:
Expected in 1995
Associate: Science and Ag Business Joliet Junior College - Joliet, IL GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
