To obtain a position enabling me to utilize my strong communication and leadership skills that offers growth and advancement opportunities. I have the ability to work well with a wide range of client's as I speak both English and Spanish fluently. Strongly trained and developed in helping resolve customer concerns quickly and efficiently to ensure that they are satisfied and also a returned guest. In addition to having years of experience and knowledge in salesmanship and customer service I have excelled in business which gave me the honor to have worked on several high profile projects in the film and fashion industry. Such as: Spike TV, Oprah Winfrey Network, Rick James Project, Fergie Footwear Fashion Show, Fashion Week 2012 for Cheryl Koo Fashion Show, and charity work with Emmy Award winning celebrity make-up artist- Melanie Mills.
Core Strengths
Strong organizational skills
Active listening skills
Customer service expert
Adaptive team player
Top sales performer
Telephone skills
Staff training and development
Dependable and reliable
Career Accomplishments
Valued Cast Member and Partner of the Month.
Work Experience
06/2013 to Current
Sales SpecialistBunzl Distribution – Saint Louis, MO,
Sales Specialist at Atlantic Coast Media.
Establishing and maintaining relationships with retailer.
Communicate with Account Executive.
Drive retail sales.
Increase sales and growing the business.
Ensure quality booking for events.
Produce retail sales to meet LY to create healthy business.
Train employees and others on product knowledge, newness, and techniques.
05/2013 to Current
Sales Specialist Bunzl Distribution – Milan, TN,
Establishing and maintaining relationships with retailer.
Communicate with Account Executive.
Drive retail sales.
Increase sales and growing the business.
Ensure quality booking for events.
Produce retail sales to meet LY to create healthy business.
Train employees and others on product knowledge, newness, and techniques.
11/2011 to 05/2013
Beauty AmbassadorBare Escentuals Beauty, Inc. – Branson, MO,
Beauty Ambassador at Bare Minerals, Riverside, California.
In training for Key Holder.
Trained in creating report with clients and reliably causing self generated revenue that results in higher sales for the organization.
Cash management.
Responsible for organizing daily agendas and weekly sales reports/goals.
Leader of events and workshops which has developed strong public speaking skills.
Acknowledged for best selling representative and strong in delivering that, which makes a real difference in customer service.
04/2007 to 10/2011
Color Consultant and Pro team memberSephora – City, STATE,
Performed 30 consultations per week.
Trained in "3.0 or More Sales Theory" with $3,000- $4,000 sales per week.
Trained in the role of Director in Charge.
Leader in teaching makeup tutorials.
Knowledgeable in over 1,000 beauty products carried and sold.
Received Valued Cast Member of the Month.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Managed quality communication, customer support and product representation for each client.
Attended local, regional and national trade shows for product development training as defined by territory needs.
09/2003 to 03/2011
Shift Supervisor, Learning Coach, and BaristaStarbucks Coffee Company – City, STATE,
Served up to 60 customers per hour.
Managed 3 to 5 employees and about $2500 cash deposit per shift.
Received Partner of the Month Award.
Trained new employees.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Served as the company's only bilingual Spanish/English customer service representative.
Assisted customers with store and product complaints.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Educational Background
Expected in 2012
: Introduction Leaders Program Landmark Education - Los Angeles, CA GPA:
Expected in 2005
High School Diploma: Jurupa Valley High School - Mira Loma, CA GPA:
Skills
Customer service, Cash management, bilingual, Professional and friendly, Strong public speaker, Active learner, Leader.
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