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Sales Specialist Resume Example

Resume Score: 90%

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SALES SPECIALIST
Professional Summary
To obtain a position, utilizing the exceptional leadership, team building and the excellent project management and customer service skills that I have acquired over the years in my professional career.
Career Skills
Sales & Sales Management Skills
Project management Skills
Excellent verbal and Written Skills
Accounts Payable & Receivables

Employee Training & Supervision
Office Management & Administration

Customer Service & Operations
Problem Solving & Analytical Skills
Work History
01/2013 to Current
Sales SpecialistNordstrom – Lynnwood, WA

Responsible for engaging clients as they come to Nordstrom for the sales experience, set sales goals for my quarter, come up with an achievement plan and execute. I am also responsible for sales floor merchandising and section displays. The position requires that I open and managing client relationships through portfolio management and regular client follow ups.

03/2012 to 12/2012
Internet Sales & Marketing ManagerLexus of Seattle

I was responsible for coordinating Internet sales activities and managing entire sales process.

I also set sales goals for department and individual goals for team members.

In the department, I worked within a set budget and made projections of Internet sales revenues.

My team and I made suggestions and change recommendations for company website on a regular basis.

Client relationship management was a huge part of my job responsibilities and I was in charge of product merchandising, sales and marketing.

As a department manager, I was able to support the sales team via ride- alongs, team meetings, and one- on- ones.

05/2010 to 03/2012
Sales & Leasing SpecialistJaguar Land Rover – Lynnwood, WA
As a Sales & Leasing Specialist, I was responsible for sales of new and pre-owned vehicles and vehicle accessories. I also prospected new and existing Jaguar & Land Rover customers and built long lasting relationships with all prospective customers. I also did regular follow ups with new and existing clients. One of the biggest achievements I had was to co-coordinate promotions of new product launches with my sales manager every quarter.
07/2008 to 03/2010
Assistant Store ManagerOperations Office Depot

Managed operations in all merchandising store functions on a regular basis.

I also directed all associates within the store's operational merchandising, administrative and financial departments including front-end customer service, signage and delivery.

One main central area of responsibility for me was to conduct, coordinate and monitor overall store human resources and payroll administration, recruiting, orientation, training & mentoring functions.

I did selection, training and development of all associates within sales environment.

I also oversaw major operational expense controls, top stock maintenance, inventory control and customer service issues that arose.

While in this position, I participated and completed all manager on-duty-functions, including overseeing all department managers in relation to their departmental responsibilities.

I managed the store in absence of store manager and assumed all store manager functions.

Educational History
2012
BSc. Degree: Projects Management
ITT Technical Institute - Everett, WA
GPA: Highest Honors Graduate - Received Graduate of the Quarter Excellence Award - Awarded with membership to Alpha Beta Kappa National Honor SocietyProjects Management Highest Honors Graduate - Received Graduate of the Quarter Excellence Award - Awarded with membership to Alpha Beta Kappa National Honor Society.
2008
A.T.A Degree: Sales & Marketing Management Management, Sales, Marketing & Supervision - Edmonds Comm
Edmonds Community College -
Sales & Marketing Management - Certificate in Management, Sales, Marketing & Supervision - Edmonds Community College - WA
2002
Advanced Marketing Certificate - Kenya Institute of ManagementCertificate in Business Management: Marketing Management
Kenya Institute of Management - Nairobi - Kenya
Sales and Sales Marketing Management.
Diploma of Completion: Sales & Marketing Management.
2000
Computer & Business Operating Systems Training: Computer Management
Eureka Technical College - Mombasa - Kenya
Operatng Systems Certification.
Personal Accomplishments

Developing and publishing timelines and schedules for completion of milestones and deliverables for each active, and occasionally proposed, project that I have worked on.

Raising concerns, timeline slips, and probability of missed deadlines with the Project Management Team and getting projects completed on time.

Helping with managing people's schedules, work load, and keeping various people or teams in communication with one another and helping the team stay on budget.

Developing and maintaining metrics about project completion rate and other measures as based on evidence-based project management.

Professional Affiliations
Voluntary Associate Project Manager (APM) at Learning Frontiers since August 2012 to present; Member of Alpha Beta Kappa Honor Society (ABK) Member of Project Management Institute (PMI); Member of American Management Association (AMA); Member of Marketing Society of Kenya (MSK)
Professional Skills
The professional skills that I have acquired over the years include: Office Administration, Retail & Sales Budgeting, Project Budgeting, Business Management, Client Relationship Management, Customer Service,  Financial Management & Focusting, Employee Hiring, Training, Performance Appraisals, Inventory Control, Marketing & Merchandising, Operating Systems, Payroll Management, & Website updating and Management.
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Resume Overview

Companies Worked For:

  • Nordstrom
  • Lexus of Seattle
  • Jaguar Land Rover
  • Operations Office Depot

School Attended

  • ITT Technical Institute
  • Edmonds Community College
  • Kenya Institute of Management
  • Eureka Technical College

Job Titles Held:

  • Sales Specialist
  • Internet Sales & Marketing Manager
  • Sales & Leasing Specialist
  • Assistant Store Manager

Degrees

  • BSc. Degree : Projects Management
    A.T.A Degree : Sales & Marketing Management Management, Sales, Marketing & Supervision - Edmonds Comm
    Advanced Marketing Certificate - Kenya Institute of ManagementCertificate in Business Management : Marketing Management
    Diploma of Completion :
    Computer & Business Operating Systems Training : Computer Management

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