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sales specialist resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seeking a full-time position as a store manager to demonstrate my knowledge, skills, and experience in business management.

Skills
  • Leadership
  • Microsoft Office, email, and other basic computer knowledge.
  • Cashier, sales, daily financial reports, bank deposits
  • Customer service
  • Purchasing, receiving, and inventory control
  • Customer Complaint Resolution
  • Product Sales
Work History
Sales Specialist, 03/2020 - Current
North American Bentonville, AR,
  • Warehouse Stocker; forklift certified, count inventory, and receiving.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Interact with customers daily to provide personalized product guidance, resolve issues and open new accounts.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Listened to customer needs and proposed matching solutions from company products/services.
  • Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
  • Used computer software to research customer accounts to determine whether credits or adjustments needed to be made.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Provided first-rate service to all customers and potential customers.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Team Member, 02/2020 - 03/2020
Raising Cane's Thibodaux, LA,
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Continuously checked food products for quality assurance according to strict guidelines.
  • Contributed to team success by completing jobs quickly and accurately.
  • Sought out ways to go above and beyond job requirements.
  • Learned all required tasks quickly to maximize performance.
Team Leader Supervisor, 07/2017 - 01/2020
Chick-Fil-A City, STATE,
  • Team Leader (shift manager); purchase, stock, and count inventory; customer service; prepares store for the day, counts safe, cashier, catering, delivery, and cook.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Provided supportive link between external customers and internal operations.
  • Delegated tasks to others on grooming team.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Trained newly hired employees.
  • Worked with management team to implement proper division of responsibilities.
Grocery conditioner, stocker, courtesy clerk, 04/2016 - 06/2017
Brookshire’s Grocery Store City, STATE,
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked shelves.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Performed inventory control, such as counting and stocking merchandise.
  • Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Maintained fitness in order to move merchandise efficiently and safely.
Education
: Business Management, Expected in
-
The University Of Claire Florida - Pensacola, FL
GPA:
Status -
  • Currently, I am a sophomore at UWF.
High School Diploma: Business Management, Expected in 05/2017
-
Junction City High School - Junction City, AR
GPA:
Status -
  • Graduated with a 3.5 GPA; Rank 8
  • Received Arkansas Lottery Scholarship
  • Received Mike Barrett Memorial Scholarship
  • Received University of Claire Florida Academic Scholarship
  • Future Business Leaders of America member, 2013 to 2017.
  • Junction City High School Football Team, 2013 to 2016.
  • Junction City High School Weightlifting Team, 2013 to 2016.
  • National Beta Club member, 2015-2017
  • Union Baptist Church member, 2011 to present.
  • Member of Fellowship of Christian Athletes member, 2013 to 2016.
Certifications
attained 2020. ServSafe Certification: attained 1/1/2020; expires 1/1/2025.,

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Resume Overview

School Attended

  • The University Of Claire Florida
  • Junction City High School

Job Titles Held:

  • Sales Specialist
  • Team Member
  • Team Leader Supervisor
  • Grocery conditioner, stocker, courtesy clerk

Degrees

  • High School Diploma

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