sales services executive resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile
v*v* Able to train and communicate with different levels of technically inclined customers and partners of Brivo. v*v* Passionate and knowledgeable of the Brivo Solution and able to promote and advocate for potential customers/dealers. v*v* Solution driven and customer focused v*v* Over ten years of experience working with the public and meeting customer needs. v*v* Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. v*v* Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. v*v* Highly competent in use of broad spectrum of computer applications. v*v* Consistently demonstrates sound business judgments, a high level of performance as well as excellent analytical and communication skills in a number of challenging assignments. v*v* Proficient in Microsoft Office, MAC OS, Microsoft Word, Microsoft Outlook, Microsoft Windows® operating system, Quick view, FileMaker Database, Microsoft Excel, Microsoft PowerPoint, Concur, NetSuite, Geckoboard, CRM, Type 75 wpm.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
03/2015 to Present Sales Services Executive Crown Castle Usa Inc | Doral, FL,
  • Provide internal sales support to end users and dealers working with the Brivo System Answer sales calls and assist dealers/partners with Brivo sales requests Provide system design assistance to Dealers pursuing Brivo customers Produce quotes and pricing for Brivo products to provide to Brivo Dealers Update Salesforce with account changes and internal sales activities Provide online demonstrations of Brivos access control solutions to include onsite and cloud hosted platforms Provide extensive knowledge of the Brivo product and solution to all potential and current customers and dealers Assist leads in connecting with Brivo Authorized dealers in their area for installation and quoting Cold calls to leads provided by Launch Leads Follow up with end users and dealers with accounts previously established in salesforce Assist Regional Sales Managers and Area Account Managers with internal sales support when needed.
  • Provide basic technical assistance to customers seeking solutions to the on air platform Provide online training and webinars to new dealers and customers of the Brivo System Serve as a point of contact and resource for all Independent dealers seeking internal sales support Assist with Dealer search and Datasync process for all independent fitness leads Provide solutions to dealers looking to support leads/customers in the field.
01/1 to 07/2014 Executive Administrative Assistant American Advanced Management, Inc | Salida, CA,
  • Provide direct support to the President and Executive Vice President of Brivo Systems Serve as a liaison and main point of contact for all staff and guests needing to communicate with Executive Management staff Greet visitors and staff upon arrival to the office Answer incoming calls and transfer calls to appropriate departments/individuals Collect incoming mail and distribute to staff Scan and process incoming checks and invoices for the Accounting Department Manage calendars for Conference rooms and Executive Management staff Process postage and mail out invoices for the Accounting department Create Memos and Presentations for Executive Management staff Manage and Update the Geckoboard for the reception area Provide knowledgeable responses and referrals to incoming customer inquiries Coordinate Catering for all onsite meetings Plan and coordinate off site meetings for Executive Management staff to include venue selection, catering, entertainment and lodging.
  • Reserve lodging for all incoming visitors as well as Executive management while traveling offsite.
  • Compile weekly and monthly sales reports for the Executive Vice President for use in Sales review meetings Order and stock office supplies as needed Negotiate with vendors for office needs such as supplies, trash removal and e-cycling Enter all maintenance requests for problems within the office suite Assists with collecting receipts and financial records for monthly credit card reconciliation Prepare and send outgoing UPS/FedEx packages Create and send meeting invitations for staff and guests being invited by staff Create and obtain signatures for all legal contracts between Brivo Systems and other organizations Maintain accurate record of all processed and approved Purchase Orders Create purchase orders for large purchases Maintained office equipment upkeep and maintenance plans Create and update flow charts and org charts for Executive management using Gliffy Research potential clients and dealer information for executive management Review and approve expense reports for all Regional Sales Managers.
09/2010 to 04/2012 Executive Assistant Mednax | Palm Springs, CA,
  • Assists Recruitment Manager and Director in day to day activities.
  • Reconciles credit card statements and processes reimbursements for all traveling employees Serves as liaison between Liberation Staffing and current or potential clients Arranges travel and hotel arrangements for Executive Staff Answers multiple line phone system, transferring calls and responding to customer inquiries as needed Assists in determining appropriate candidates to represent Liberation Staffing in contractual needs Greet clients from both private and public sectors warmly and efficiently Coordinate onsite meetings for Liberation Staffing employees Organized and maintained filing system for all contractual obligations and clients Completed Daily Reports and conference room status changes for staff General office upkeep such as filing, copying and faxing Handle all time sensitive issues from clients of Liberation Staffing.
08/2009 to 08/2010 Administrative Assistant American Advanced Management, Inc | Stockton, CA,
  • Researches, maintains and compiles extensive information on specific base closures and reuse activities for special reporting Edits and proofread all correspondence prepared for Directors review and signature Manage and support federal grant applications.
  • Ensures that all coordination's are obtained from various offices within and outside of the Department of Defense, and that all pertinent data is accurate and available.
  • Reviews and tracks a variety of important correspondence and information documents related to the base closure and reuse program Provides readily available information on program administrative procedures, operations, and policies related to non-technical issues.
10/2005 to 04/2007 Administrative Assistant B Harris Corporation | City, STATE,
  • Provided a wide range of administrative support to the GCSD staff including but not limited to arranging and accounting for all major meetings with the customer to take place in the Washington Plaza office.
  • Receiving and preparing all FedEx and or DHL packages needing to be shipped from the office.
  • Keeping a detailed filing system of all incoming and outgoing office materials and invoices, and ensuring proper tracking of all shipping requests.
  • Sending out email notifications of all delivery confirmations as well as GFI and QC4 Report uploading updates.
  • Ordering and keeping record of all office supplies and restocking as needed Provided Administrative support for FDCA through a new contract with the Census Bureau.
  • Providing full and complete support to all Field employees ensuring that field per diems have been received as well as reconciling all travel expenses for traveling and field employees.
  • Coordinated all travel arrangements for all field employees as well as updating and maintaining distribution lists for all new hires.
03/2005 to 09/2005 Executive Assistant AA Temps, Inc | City, STATE,
  • Addressed inquiries of the NIBIB staff regarding training and vendor information.
  • Served as the direct point of contact for the Chief Administrative Officer of the National Institute of Biomedical Imaging and Bioengineering, prepare meeting agendas and carefully monitoring all action items to ensure completion in a timely manner.
  • Complete KSA's and P08's for new hire and job requisitions, Enter Job postings in PeopleSoft for Human Resources approval; Type, edit and proofread job descriptions for open government positions according to Grade level.
  • Implemented a filing system for all Purchase Card Log information for FY03 - FY05 Created and Maintained a Recruitment Book for New hires and job postings.
09/2003 to 10/2004 Logistics Manager/Meeting Planner Triumph Technologies, Inc | City, STATE,
  • Directed and managed all administrative and project support efforts within the Logistics Department Trained and directed all Logistics Staff on department tasks and procedures Prepared expense and travel reports for Federal employees within the SBIR program as needed Updated all panelist personal information within the SBIR database, and maintained a Logistics Database for tracking of all travel documents and Meeting information Ensured timely and accurate payment for participation and accurate calculation of the amount of funds needed to be obligated for panelist in order to ensure proper reimbursement amount to each individual panelist.
  • Handled all inquiries from invited panelist and grantees daily and ensured EFT information for each person was updated and accurate using the Financial and Accounting Database.
  • Conducted site visits to obtain meeting space for large conferences, Placed catering orders for all meetings and conferences, and assisted external commercialization contractors with meeting materials and scheduling.
  • Designed and maintained the Fall 2003 and Spring 2004 Grantees Conference Information Booklet for all invited Grantees.
Expected in 2000 Diploma | General Studies University of Maryland University College Eleanor Roosevelt High School, , GPA:
General Studies
Accounting, Administrative, Administrative support, basic, Book, charts, conferences, contracts, copying, credit, clients, Database, delivery, edit, email, Executive Management, expense reports, faxing, filing, financial, Financial and Accounting, funds, General office, government, grant applications, Human Resources, Imaging, legal, Logistics, Director, materials, meetings, access, mail, office suite, office, office equipment, PeopleSoft, phone system, policies, Presentations, pricing, processes, Receiving, reception, reconciling, Recruitment, reporting, Research, Sales, sales reports, sales support, scheduling, shipping, Staffing, system design, technical assistance, Arranges travel, travel arrangements, Type

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Resume Overview

School Attended

  • University of Maryland University College Eleanor Roosevelt High School

Job Titles Held:

  • Sales Services Executive
  • Executive Administrative Assistant
  • Executive Assistant
  • Administrative Assistant
  • Administrative Assistant B
  • Executive Assistant
  • Logistics Manager/Meeting Planner


  • Diploma

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