Sales Service Associate resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Seeking full time employment where my skills and experience can be most effectively utilized.
Work History
01/2011 to CurrentSales & Service AssociateTotal Wine | Chantilly, VA,
Politely assist customers in person and via telephone.
Provide an elevated customer experience to generate a loyal clientèle.
Ensures superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Help drive sales goals and achieve monthly quotas.
Works closely with all employees to maximize referrals.
Acquires new business and deepens existing relationships with customers.
2010 to 01/2011TellerBrinks | Jefferson, LA,
ATM custodian in charge of filling and balancing ATMs on a bi-weekly basis as well as cash counting ATMs on a quarterly basis.
Teller Cash Dispenser (TCD) custodian in charge of monitoring cash levels of TCDs on a daily basis and replenishing currency and coins when needed.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Coordinated daily cash reconciliation at a high-volume location.
04/2006 to 09/2008Customer Service Representative/ TellerNexion Health | Bee Cave, TX,
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Cross-Selling applicable programs/ products to customers.
Over the phone customer service including, but not limited to, check balance, and general questions regarding customer's personal and/or business accounts.
06/2004 to 02/2005ReceptionistAnthony Janji, APLC | City, STATE,
Answering phones, relaying messages to Lawyers/ Paralegals on staff.
Copying, Faxing, Mailing, and Filing medical and legal files.
Meeting with clients in person and over the phone.
Monitored payments due from clients and promptly contacted clients with past due payments.
Ordered and distributed office supplies while adhering to a fixed office budget.
Maintained a clean reception area, including lounge and associated areas.
Education
Expected in 2006 | General EducationEast Los Angeles College, Monterey Park, CaliforniaGPA:
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