Sales Service Associate resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Seeking full time employment where my skills and experience can be most effectively utilized.
Work History
01/2011 to Current Sales & Service Associate Total Wine | Chantilly, VA,

  • Politely assist customers in person and via telephone.
  • Provide an elevated customer experience to generate a loyal clientèle.
  • Ensures superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Help drive sales goals and achieve monthly quotas.
  • Works closely with all employees to maximize referrals.
  • Acquires new business and deepens existing relationships with customers.
2010 to 01/2011 Teller Brinks | Jefferson, LA,

  • ATM custodian in charge of filling and balancing ATMs on a bi-weekly basis as well as cash counting ATMs on a quarterly basis.
  • Teller Cash Dispenser (TCD) custodian in charge of monitoring cash levels of TCDs on a daily basis and replenishing currency and coins when needed.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Coordinated daily cash reconciliation at a high-volume location.
04/2006 to 09/2008 Customer Service Representative/ Teller Nexion Health | Bee Cave, TX,

  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Cross-Selling applicable programs/ products to customers.
  • Over the phone customer service including, but not limited to, check balance, and general questions regarding customer's personal and/or business accounts.
06/2004 to 02/2005 Receptionist Anthony Janji, APLC | City, STATE,

  • Answering phones, relaying messages to Lawyers/ Paralegals on staff.
  • Copying, Faxing, Mailing, and Filing medical and legal files.
  • Meeting with clients in person and over the phone.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Maintained a clean reception area, including lounge and associated areas.
Expected in 2006 | General Education East Los Angeles College, Monterey Park, California GPA:

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Resume Overview

School Attended

  • East Los Angeles College

Job Titles Held:

  • Sales & Service Associate
  • Teller
  • Customer Service Representative/ Teller
  • Receptionist


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