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sales representative wine club manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in supporting in-store customers with knowledgeable assistance. Customer-oriented sales professional with 10+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Personnel training
  • Relationship selling
  • Promotional planning
  • Prospecting skills
  • Territory sales
  • Client account management
  • Sales closing
  • Inside and outside sales
  • Product and service knowledge
  • Account management
  • Relationship building
Experience
Sales Representative/Wine Club Manager, 04/2019 to Current
Clarksburg CiderLancaster, NY,
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Adhered to company initiatives and achieved established goals.
  • Used CRM database to track referral and appointment data.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Produced sales documents, finalized deals and filed records.
  • Operated register, handled cash and processed credit card transactions.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
Tasting Room Manager, 03/2011 to 03/2019
Columbia UniversityNew York, NY,
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Coordinated vendors, timelines and budgets for events.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
  • Tracked payments, balances and registrations for various events.
  • Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
  • Worked in tandem with department head to coordinate logistics of all calendar events.
  • Produced contracts and invoices for events and monitored fee collection.
  • Selected chefs or catering companies to prepare food for events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Worked with professional and trade associations to create memorable and successful events.
  • Designed contracts, collected fees and booked venues for events.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Followed local regulations for events and obtained necessary permits.
Event Coordinator, 03/2006 to 09/2008
Metropolitan Conference CentreCity, STATE,
  • Oversaw event logistics, venue scheduling and accommodations.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Worked in tandem with department head to coordinate logistics of all calendar events.
  • Produced contracts and invoices for events and monitored fee collection.
  • Selected chefs or catering companies to prepare food for events.
  • Worked with professional and trade associations to create memorable and successful events.
  • Designed contracts, collected fees and booked venues for events.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Attended and participated in industry events.
  • Followed local regulations for events and obtained necessary permits.
Education and Training
: Wine Sales And Marketing, Expected in 11/2010 to Okanagan College - Penticton,
GPA:
: Hospitality And Tourism Management, Expected in 06/2008 to Vancouver College - Vancouver, BC
GPA:
High School Diploma: , Expected in 05/2000 to Penticton Secondary - Penticton, BC
GPA:
Certifications
  • WSET level 3
,

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Resume Overview

School Attended

  • Okanagan College
  • Vancouver College
  • Penticton Secondary

Job Titles Held:

  • Sales Representative/Wine Club Manager
  • Tasting Room Manager
  • Event Coordinator

Degrees

  • High School Diploma

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