Customer services experience. Strong interpersonal skills in employee mediation and team building. Innovative problem solver; developed and implemented new service strategies to increase customer satisfaction by 45%.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
I am a very Hardworking individual. Resourceful, Responsible. Resourceful, Responsible, Team player, Highly motivated. Committed to my job well disciplined love to learn new working skill's to add it to my skills that i have to make this world a better place when it come to customer service. At the end of the day my accomplishment matters to me. Staying focus will get my job done, happy customers satisfies management. Team player, Work well with other employees and having a smile on face is a everyday life for me. There are always room to gain more knowledge.
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Computed Data Reports
Customer Service
Customer Assistance
Managed front desk operations with a staff of four.Reduced number of guest complaints by 80% percent.
Team Jamaica TPD CO (Tourism Certificate)
ACS: Airport Customer Service Learning
Handling Dangerous Goods, Passport Identification (Certificate
Customer Service, English, French, LANGUAGES, market, personnel, presentations, recording, Reporting, telephone,
Multi-tasking, Careful and active listener, Professional and friendly, Documentation, Email, Executive Management Support, Filing, Internet Research, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Travel Arrangements, Travel Booking, Travel Planning, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination.
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School Attended
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Degrees
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