Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Results-oriented Cashier experienced in retail settings. Offers in-depth knowledge of POS system operations and return and exchange policies. Friendly and hardworking individual committed to helping store grow and bring in new customers.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Skills
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Experience
Sales Representative, 08/2021 - 06/2022
Holthaus Agency – Chapman, KS,
Holthaus Agency – Chapman, KS,
- Created successful strategies to develop and expand customer sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created and implemented store displays, promoting sales and growth.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Reset store displays for special events and seasonal merchandise changes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Guest Advocate, 10/2020 - 01/2021
Ardene – East Rutherford, NJ,
Ardene – East Rutherford, NJ,
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Welcomed large volume of guests and improved overall customer service.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Arranged special accommodations for guests to enhance visitor experiences.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Sales Associate, 06/2019 - 09/2019
Wendy's – Dayton, OH,
Wendy's – Dayton, OH,
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Met merchandise processing standards and maintained organized and accessible work area.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Stayed up to date on company products and services to support sales objectives.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Crew Member, 05/2018 - 07/2019
Raising Cane's Chicken Fingers – City, STATE,
Raising Cane's Chicken Fingers – City, STATE,
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked supplies to support operations and team productivity.
- Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
- Corrected unacceptable work or materials to prevent problems and keep operations on target.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Verified orders and bagged items for easy transport.
- Maintained order of customer and crew member work areas.
Education and Training
: , Expected in 06/2033
Universal Spa Training Academy, Inc. - Downers Grove, IL
Universal Spa Training Academy, Inc. - Downers Grove, IL
High School Diploma: , Expected in 05/2020
Morton West High School - Berwyn, IL,
Morton West High School - Berwyn, IL,
Associate of Science: , Expected in
Morton College - Cicero, IL
Morton College - Cicero, IL
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Resume Overview
School Attended
- Universal Spa Training Academy, Inc.
- Morton West High School
- Morton College
Job Titles Held:
- Sales Representative
- Guest Advocate
- Sales Associate
- Crew Member
Degrees
- High School Diploma
- Associate of Science
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