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Sales Representative Resume Example

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SALES REPRESENTATIVE
Summary

Self-motivated sales professional with relevant years of management-level and related engineering experience in diverse industries. Organized and detail oriented individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Demonstrated history of successful business development and demonstrated key account management success, ensuring high-quality operations while facilitating effective client service and sales execution. Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.

Highlights
  • Superior communication skills
  • MS Office proficient
  • Effective team player
  • Superior organization skills
  • Staff training and development
  • Dependable and reliable
  • Proven sales track record
  • Relationship selling
  • Product training and placement
  • Customer-oriented
  • PowerPoint expert
  • Skilled multi-tasker
  • Exceptional customer service skills
  • Hiring and retention
  • Training and development
  • Interviewing expertise
  • Strategic thinker
  • People-oriented
  • Organized
Accomplishments
  • Extensive product knowledge coupled with creative ideas for product applications and a solid history of sales success.
  • Proven ability to develop sales potential in new market areas.
  • Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals.
  • Productive and efficient work habits without supervision.
  • Self-motivator with high energy.
  • Routinely helped as many as 5 customers each day in a high-volume retail outlet.
  • Met monthly sales goals for 6 months straight.
Experience
Sales Representative05/2010 to CurrentNabiscoLake Charles, LA
  • Managed a portfolio of 10 accounts, which generated $150,000 in revenue per month.
  • Surpassed annual quota by 10%.
  • Trained new employees on company customer service policies and service level standards.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Manages weekly merchandising hours
  • Performed in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base in order to drive Nabisco and customer growth
  • Developed strong business relationships with store management to provide service and value beyond the customer's expectations
  • Worked with customers to ensure sufficient product is ordered to support customer take away, including from incremental racks and displays, for DSD
  • Communicated plans and effectively managed merchandising resources to build sales volume at store level
  • Worked in conjunction with the Sales Service Rep to ensure inventory is fully stocked, rotated and presentable at all times
  • Monitored and reported competitive activity and documented all pricing activities
  • Held title of Safety Captain
  • Received award for excellent managerial service from District Manager and Regional Vice President
  • Received award for making 6 consecutive sales quotas in a row from District Manager
  • Recommended merchandise based on customer needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Maintained visually appealing and effective displays for the entire store.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Built and maintained effective relationships with peers and upper management.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Resolved computer issues for sales reps in person, on the phone and through e-mail.
  • Presented material at sales meetings for different key accounts.

Senior Sales Representative05/2007 to 05/2010NabiscoLake Charles, LA
  • Contributed approximately $100,000 a month in additional sales for Nabisco Developed new campaign strategies and plans that increased sales
  • Contribution efforts assisted the sales team in achieving 15 consecutive sales objectives
  • Managed inventory on a daily basis, ensuring against product shortages
  • Ensured retailer's shelves and displays are fully stocked and rotated.
Footwear Sales Associate10/2003 to 05/2007Academy Sports and OutdoorsLake Charles, LA
  • Trained new associates to perform key functions of position.
  • Performed daily inventory management.
  • Delivered excellent customer service in assisting and fulfilling customers requests.
  • Represented the company at numerous footwear conferences and utilized creative networking strategies to develop ties with potential clients.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions.
  • Worked as a team member to provide the highest level of service to customers.
  • Trained new employees on company customer service policies and service level standards.
Store Manager06/1999 to 12/2003Sports World of the SouthLake Charles, LA
  • Assisted in hiring and training new employees
  • Ensured weekly and monthly sales objectives were achieved
  • Responsible for time scheduling to ensure coverage was always provided
  • Managed standards to ensure accuracy of store.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Maintained daily record of all transactions.
  • Trained staff to deliver outstanding customer service.
  • Contributed to merchandising ideas at team sale meetings.
  • Helped customers select products that best fit their personal needs.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Consulted with customers on the latest styles and trends.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Recruited, hired, developed and retained retail talent for the company.
  • Marked clearance products with updated price tags.
  • Facilitated monthly and quarterly physical inventory counts.
  • Recruited and interviewed 2 applicants per month.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Answered employee questions during the entrance and exit interview processes.
  • Selected and interviewed candidates for all available positions.
Education
Master's Degree: Business AdministrationNovember 2011University of PhoenixLafayette, LA
Bachelors of Science: MarketingDecember 2006McNeese State UniversityLake Charles, LA
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Resume Overview

Companies Worked For:

  • Nabisco
  • Academy Sports and Outdoors
  • Sports World of the South

School Attended

  • University of Phoenix
  • McNeese State University

Job Titles Held:

  • Sales Representative
  • Senior Sales Representative
  • Footwear Sales Associate
  • Store Manager

Degrees

  • Master's Degree : Business Administration November 2011
    Bachelors of Science : Marketing December 2006

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