Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Diplomatic Sales Representative excels at managing merchandising and customer service responsibilities in fast-paced, high-volume atmosphere. Comfortable working with people in person or by phone. Committed to building customer loyalty by providing above-average customer service.

Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Successful experience as leader and mentor to junior sales professionals.

Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.

Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in Spanish.

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Senior Sales Representative with successful background in sales and team leadership. Consultative sales expert with history of exceeding quotas, building customer bases and capitalizing on valuable business opportunities.

Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. Offering in-depth knowledge of cash register operations, EDI and graphics software. Attentive listener with excellent multitasking, communication and organizational abilities.

Successful sales professional successful expanding territories with tenacious and focused mentality. Skilled negotiator and complex problem-solver with solid record of success. Proficient in SalesForce CRM.

Communication-focused Sales Professional with expertise in fostering partnerships and developing B2B sales opportunities. Committed and Inspired visual leadership professional with expertise in expanding network connections, persuasively introducing products and maximizing account revenues.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Job Title offering more than Number years in outside sales, sales operations and marketing. Successful in new account acquisition and growing existing account sales.

Engaging individual with more than Number years working as Account Executive for Type company. Determined and effective in nurturing client relationships, generating revenue with new accounts and making presentations to prospects.

  • Service Agreements
  • Network Development
  • Policies and Procedures
  • Lead prospecting
  • Industry expertise
  • Expense reporting
  • Sales expertise
  • Records management
  • Type marketing
  • Account development
  • Revenue Generation
  • Client Service
  • Staff Training
  • Product promotions
  • Strategic planning
  • Retention strategies
Work History
Sales Representative, 08/2014 to 02/2016
CustominkBraintree, MA,
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Surpassed sales objectives several consecutive years by constituting and cultivating productive partnerships with clients.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.
  • Earned award while facilitating business through new programs and initiatives.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Drove team revenue totals by bringing in top sales numbers.
  • Coordinated trade shows and created marketing collateral to reach greater potential customers.
  • Revitalized product profits to over $Number in Timeframe.
  • Educated senior staff on product usage and maintenance.
  • Generated average of $Number in sales while securing Number% goal attainment performance ratio.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Managed all sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Efficiently solved complex problems that impacted management.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
Salesgirl and Cashier, 09/1991 to 07/2006
Summit MallCity, STATE,
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Collected and authorized payments of guests.
  • Greeted over Number patients per day.
  • Maintained cash drawer of $Amount or more per shift.
  • Reviewed weekly sales ads and monitored price changes.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Completed inventory counts and ordered merchandise.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Set up new sales displays each Timeframe.
Sales Representative Assistant Manager, 07/2002 to 07/2004
Sears Miracle EarCity, STATE,
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Taught Job titles and Job titles effective customer service techniques, boosting client satisfaction rates Number%.
  • Effectively supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained financial accuracy when handling over $Amount in revenue each day.
  • Greeted and welcomed new members, establishing and updating memberships to Company Type programs.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Supervised and performed human resource management functions for Number subordinates.
  • Trained Number personnel in Brand equipment maintenance and enforced participation in exercises focused on developing Skill.
  • Engaged prospects and customers through various events, including trade shows, seminars and workshops.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
  • Entered data into Software system, implementing tight safeguards to secure financial and personal information.
  • Performed supplier risk evaluations and supported regulatory inspections.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Decreased head-count from Number to Number while driving productivity by Number%.
  • Attained improvement in technical project delivery processes by leading global infrastructure engineering project management process improvement.
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Continuously encouraged all employees within Type department to present positive, exemplary image to customers through Skill and Skill.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Used Industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed senior-level Job titles working across all functions of program.
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
  • Managed quality programs to reduce overdue compliance activities.
  • Managed internal operational standards and productivity targets for Area of expertise.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Enhanced Type initiatives while managing effective marketing campaigns.
  • Developed and administered project budgets.
  • Negotiated manufacturing service agreements and quality standards.
  • Optimized processes and supervised Number employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Identified and diminished performance gaps by coaching and supervising Number subordinates.
  • Recruited and developed Number employees for Type department.
  • Evaluated employee performance on Timeframe basis and conveyed constructive feedback to improve skills.
  • Trained and developed personnel to improve safety, employee relations and resolve Type issues.
  • Performed forecasting to identify necessary changes for supply chain business.
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports.
  • Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Prepared quotes for new products and services and composed budgets.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Conducted forecasting to determine possible changes and issues for supply chain business.
Temp Worker, 07/1995 to 07/1997
Oakland County ClericalCity, STATE,
  • Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
  • Supported team members and customers with efficiently Action and Action.
  • Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Took initiative to help upper management with Type tasks and coordinate Type events.
  • Maintained staff directory and company policy handbook for human resources department.
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
  • Assisted clients with using library catalogs and software, providing training and answering questions.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained records of material flow, compiling and organizing related data.
  • Routed more than Number calls per day to office staff members.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Tracked and analyzed expenses for department's funds and budget and submitted updated reports to Job Title on Timeframe basis.
  • Set up offices and put together all HR documentation for new staff members.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Maintained Number% accuracy over Timeframe while entering Type data into Software.
  • Supervised and trained interns and created job manuals for support staff.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coordinated Job title's Outlook calendar and scheduled meetings and events.
  • Completed accurate and efficient AP/AR actions and resolved discrepancies to maintain compliant accounts.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Streamlined Type processes by working closely with Job title to confirm, edit and verify Type information.
  • Decreased customer hold times by updating office phone call and messaging procedures.
  • Mentored, trained and supported new staff members in office policies and procedures.
Associate In General Studies: Legal Studies And Medical Studies, Expected in 06/2005
Oakland Community College - Bloomfield Hills, MI,
Paralegal And Legal Secretary: Paralegal Studies, Expected in 01/2021
Stratford Career Institute - Canada,
  • Relevant Coursework Completed: Subject & Subject
  • Member of Fraternity or Sorority Name
  • Study Abroad: Location, Subject
  • Received Scholarship Name
  • Research Project: Project Name, Project Results Statement
  • Completed Job Title or Apprenticeship Name Apprenticeship, Company Name - Completion Date
  • Awarded Award Name
  • Elected to Elected Position for Student Organization, Fraternity or Sorority in Year
  • Dean's List Semester and Year
  • Elected Captain of Team
  • Capstone Project: Project Name, Your Role and Brief Project Description
  • Thesis: Name of Thesis
  • Member of Student Organization or Club Name
  • Dissertation: Name of Dissertation
  • Class Rank: Rank
  • Completed professional development in Subject
  • Job-related courses: Subject and Subject
  • Member of Honor's Society Name

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Resume Overview

School Attended

  • Oakland Community College
  • Stratford Career Institute

Job Titles Held:

  • Sales Representative
  • Salesgirl and Cashier
  • Sales Representative Assistant Manager
  • Temp Worker


  • Associate In General Studies
  • Paralegal And Legal Secretary

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