Sales Representative Resume Example
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H
SALES REPRESENTATIVE
Summary
Background includes demonstrated products, finalizing sales and managing client accounts. Forward-thinking sales leader proficient in successful techniques for obtaining and retaining customers. Eager to innovate new sales channels and lead generation techniques. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in sales to building robust sales solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Skills
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Experience
Sales Representative
Raleigh , NCFoundation Capital/Jun 2019 to Current
Raleigh , NCFoundation Capital/Jun 2019 to Current
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Contacted new and existing customers to discuss how specific products could meet needs.
- Prepared and processed contracts and order forms for new and existing customers.
Server Trainer
New Providence , NJErickson Living/Jun 2002 to Feb 2017
New Providence , NJErickson Living/Jun 2002 to Feb 2017
- Controlled portion sizes and garnishing for optimal cost controls.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Calculated charges, issued table checks and collected payments from customers.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Fitness Coach
Houston , TXUfc Gym/Jun 2007 to Jun 2009
Houston , TXUfc Gym/Jun 2007 to Jun 2009
- Promoted member loyalty and engagement with friendly and open style.
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Provided thorough instruction on safe and correct equipment use.
- Provided personal training and coaching to adults and students.
- Managed exercise and classroom areas with close observation of member behaviors.
- Provided personal training and coaching to adults and students at several schools.
- Built strong client base by custom designing exercise, nutrition and strength and conditioning programs to promote weight reduction and help each person adopt healthier lifestyle.
- Coached individuals and groups regarding successful exercise strategies and making healthy lifestyle choices.
- Encouraged members to continue attending group fitness classes.
- Delivered new client assessment process and body fat composition testing.
- Guided clients through safe workouts modified to match fitness levels.
- Worked with clients to set goals and track individual fitness progress and changes.
- Guided clients in safe exercise, taking into account individualized physical limitations.
- Watched clients during exercises and assisted with exercises.
- Showed members how to complete exercises and use machines properly and safely.
- Developed and maintained excellent member relationships to promote facility offerings and assist with health or exercise questions.
- Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
- Implemented clear goals for each member and tracked his or her progress carefully, providing support and assistance whenever it was needed.
Sales Associate
Arlington , VACarejourney/Sep 2002 to Jan 2004
Arlington , VACarejourney/Sep 2002 to Jan 2004
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
- Researched and analyzed monetary figures involved in monthly subscription plans and explained commitments and charges to interested guests.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Stayed up to date on store promotions, payment policies and security practices.
- Educated customers on product and service offerings.
- Recommended merchandise to customers based on needs and preferences.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
Some College (No Degree): Business ManagementMidlands Technical CollegeCity
Some College (No Degree): Liberal Arts And General StudiesChattanooga State Community CollegeCity, State
High School DiplomaPalo Verde High SchoolJun 2001City, State
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Resume Overview
School Attended
- Midlands Technical College
- Chattanooga State Community College
- Palo Verde High School
Job Titles Held:
- Sales Representative
- Server Trainer
- Fitness Coach
- Sales Associate
Degrees
- Some College (No Degree) : Business Management
Some College (No Degree) : Liberal Arts And General Studies
High School Diploma
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