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Sales Representative Resume Example

Resume Score: 80%

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SALES REPRESENTATIVE
Professional Summary

Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Over 10 years of successful experience as leader and mentor to junior sales professionals.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Skills
  • Retention strategies
  • Merchandising expertise
  • Account servicing
  • Strategic planning
  • Sale expertise
  • Staff training
  • Acquiring clients
  • Over 10 years of Expertise
  • Interpersonal communication skills
  • Problem solving strength
Work History
Sales Representative12/2019 to Current
Company Name – City, State
  • Executed expected sales over last year, to improve profitability from $52,000 to $78,000 by expanding shelve space in prime locations within the stores by 60% and boosted profit by 40% in 1 years.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Efficiently solved complex problems that impacted sales, by building exceptional communication with store personal
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Attended over 3 advanced training sessions and conferences to increase sales by more proactive towards current Pandemic of Covic19
Sales Representative11/2014 to 12/2019
Company Name – City, State
  • With in 6 months i was handed the most prestige accounts averaging 15,000 to 20,000 per store in a weekly basis . I was given full authority in all decision making
  • Trained and mentored 9 new sales representatives
  • Initiated sales strategies by recruiting new clients through approved methods
  • Maximized business potential by providing excellent customer service and ensuring 100% client retention
  • Grown weekly sales from $42,00 to $96,000 with credits under .83%
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Identified client needs, built relationships and overcame objections to drive sales
  • Resolved any issues that impacted sales and business outcomes
  • Have received "Employee of the year" from 2015-2018
Store Manager05/2007 to 11/2014
Company Name – City, State

Cashier 2007-2008

  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Increased sales 2% by offering advice on purchases and promoting additional products
  • Consistently met up sell goals by highlighting target merchandise with strategic promotional approaches
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers

Front-End Manager 2008-2009

  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Trained team members in successful strategies to meet operational and sales targets
  • Supervised 30 clerical personnel and provided constructive feedback that boosted morale and led to increase in employee retention
  • Controlled shrinkage 5% through successful inventory management and stock rotation strategies

Assistant Manager 2009-2011

  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
  • Coached team on effective up-selling and cross-selling methods
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Conducted store inventories once per quarter
  • Acted as point of contact for vendor collaboration for contracted services

Store manager 2011-2014

  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Planned budgets and authorized payments and merchandise returns
Sales Representative07/2007 to 02/2011
Company Name – City, State
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
  • Drove team revenue totals by bringing in over $10,000 in sales on a monthly basis
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
  • Collected and processed payments
  • Up sold customers by recommending accessories and promotions to increase revenue
Education
High School DiplomaEscuela Preparatoria Numero 8- City
Associate of ArtsChabot College- City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Escuela Preparatoria Numero 8
  • Chabot College

Job Titles Held:

  • Sales Representative
  • Store Manager

Degrees

  • High School Diploma
    Associate of Arts

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