Sales Representative Resume Example

• With in 6 months i was handed the most prestige accounts averaging 15,000 to 20,000 per store in a weekly basis . I was given full authority in all decision making
• Trained and mentored 9 new sales representatives
• Initiated sales strategies by recruiting new clients through approved methods
• Maximized business potential by providing excellent customer service and ensuring 100% client retention
• Grown weekly sales from $42,00 to $96,000 with credits under .83%
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
• Identified client needs, built relationships and overcame objections to drive sales
• Resolved any issues that impacted sales and business outcomes
• Have received "Employee of the year" from 2015-2018

Cashier 2007-2008

• Processed POS transactions, including checks, cash and credit purchases or refunds
• Increased sales 2% by offering advice on purchases and promoting additional products
• Consistently met up sell goals by highlighting target merchandise with strategic promotional approaches
• Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers

Front-End Manager 2008-2009

• Established and optimized schedules to keep coverage and service in line with forecasted demands
• Trained team members in successful strategies to meet operational and sales targets
• Supervised 30 clerical personnel and provided constructive feedback that boosted morale and led to increase in employee retention
• Controlled shrinkage 5% through successful inventory management and stock rotation strategies

Assistant Manager 2009-2011

• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
• Coached team on effective up-selling and cross-selling methods
• Assisted Manager in interview process of prospective employees and provided feedback
• Conducted store inventories once per quarter
• Acted as point of contact for vendor collaboration for contracted services

Store manager 2011-2014

• Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
• Coordinated weekly conferences with store associates to communicate sales and customer service goals
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
• Managed all aspects of store operations, including organization, maintenance and purchasing functions
• Planned budgets and authorized payments and merchandise returns

• Adapted sales techniques to specific clients and promoted products based on individualized client needs
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
• Drove team revenue totals by bringing in over $10,000 in sales on a monthly basis
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
• Collected and processed payments
• Up sold customers by recommending accessories and promotions to increase revenue