LiveCareer-Resume

sales representative resume example with 8+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills
  • Account servicing
  • Lead prospecting
  • Network development
  • Expense reporting
  • Customer service
  • Problem solving strength
  • Sales expertise
  • Staff Training
  • Interpersonal communication skills
  • Revenue Generation
  • Customer Relations
  • Product promotions
  • Systems and software programs
  • Multitasking and fast-pace environments
Work History
06/2013 to Current Sales Representative Truteam | Barrington, NJ,
  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting brand inside and outside store/retail location.
  • Work with store management in opening, closing and operating retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Assist in other tasks, duties, or projects as assigned by management.
  • Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades.
  • Build customers confidence by making their experience comfortable, simple and solving their issues.
  • Engages in service selling and right fitting customer with appropriate total technology solution.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
05/2015 to 12/2016 Social Media Manager Intern Michael Kors | Tigard, OR,
  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
  • Continuously improve by capturing and analyzing appropriate social data/metrics, insights and best practices, and then acting on information.
  • Analyzed and reported social media and online marketing campaign results.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Responded to comments, posts and questions from various channels under supervision of Marketing specialist.
  • Assisted marketing specialist with various marketing projects that would engage new leads and potential customers.
  • Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
  • Set up and optimize company pages within each platform to increase visibility of company’s social content.
  • Set up company page on multiple social media platform (Facebook, Instagram, and YouTube).
  • Developed strategy for sharing content daily that builds meaningful connections.
  • Contributed to mock-ups, email campaigns and social media content.
  • Responded to comments, posts and questions from various channels under supervision of Marketing Specialist.
06/2013 to 10/2015 Key Holder The Walking Company, Third Key Holder | City, STATE,
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Stocking merchandise correctly and reconstructing stock room for ease and convenience for employees assist in timely fashion
  • Creatively change display models so that look appeals to customers and makes it easier for them to shop.
  • Building team by coaching them each week on how to improve their numbers: Building portfolio and focusing on one key indicator for each week.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features
Education
Expected in 05/2014 Bachelor of Science | GAExercise Science/ Physical Therapy Georgia State University, Atlanta, GA GPA:

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Resume Overview

School Attended

  • Georgia State University

Job Titles Held:

  • Sales Representative
  • Social Media Manager Intern
  • Key Holder

Degrees

  • Bachelor of Science

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