LiveCareer-Resume

sales representative resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Committed to maintaining safe work environment by carefully following all policies and procedures.

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Flexible
  • People skills
  • Organization
  • Leadership
Experience
Sales Representative, 09/2022 - 01/2023
Vitalant Moreno Valley, CA,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Monitored customer order process and addressed customer issues.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Receptionist, 01/2022 - 08/2022
Gensler Austin, TX,
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Organized resources and staff necessary to handle requirements and maintain strong service levels.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Explained policies and procedures to visitors.
Retail Service Representative, 05/2021 - 09/2021
Allina Health Systems Albertville, AL,
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered questions and informed customers of current sales and promotions.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Informed customers about product lines and services offered by company.
  • Consistently met service team sales targets and call handling quotas consistently.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations.
Customer Representative, 08/2020 - 03/2021
City Of Enid, Ok Enid, OK,
  • Sprint account services take calls resolved the customers issues on their accounts made sure customers were happy after the call ended.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
Education and Training
: , Expected in 01/2020
-
Mcdougle Technical Institute - Pompano beach, Florida
GPA:
Status - Full Specialty license
High school diploma: , Expected in 05/2019
-
Sunrise high school - Fort Lauderdale, Florida
GPA:
Status -

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Resume Overview

School Attended

  • Mcdougle Technical Institute
  • Sunrise high school

Job Titles Held:

  • Sales Representative
  • Receptionist
  • Retail Service Representative
  • Customer Representative

Degrees

  • High school diploma

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