sales representative resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Customer-oriented sales professional with 10+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Sales Closing
Territory Sales
Product and Service Knowledge
Relationship Selling
Inside and Outside Sales
On-Site Product Demonstrations
Post-Sales Support
Product Management and Pricing
Negotiation Tactics
Customer Needs Assessment
Client Account Management
Personnel Training
Promotional Planning
[Industry] Knowledge
Strategy Development
Account Management
Prospecting Skills
Sales Development
Product Merchandising and Distribution
Business Development
Product Merchandising
Food Safety and Sanitation
Opening and Closing Procedures
Team Member Motivation
Processing Payments
Effective Customer Upselling
Staff Training and Motivation
Maintenance & Repair
Flexible Schedule
Experience
Sales Representative, 10/2022 - Current Youngs Market Co – Santa Ana, CA,
Presented products and services to prospective and existing customers to meet client needs.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Monitored customer order process and addressed customer issues.
Recognized security risks to properly handle situations.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Identified customer needs by asking questions and advising on best solutions.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Fostered relationships with customers to expand customer base and retain business.
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Operated register, handled cash and processed credit card transactions.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Greeted and assisted customers to foster positive experiences.
Adhered to company initiatives and achieved established goals.
Contacted new and existing customers to outline benefits of products.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Front Desk Receptionist, 12/2021 - 06/2022 Amerifirst Financial – Roseville, CA,
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Signed for packages, recorded deliveries and distributed to personnel.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Received incoming calls and coordinated with staff to fulfill customer requests.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Responded to inquiries and room requests made online, by phone and via email.
Completed basic bookkeeping and document filing.
Input customer data into reservation systems and updated to reflect room changes.
Greeted visitors entering establishment to determine nature and purpose of visit.
Showed off dining areas, pool, spa and fitness center to prospective and current guests.
Scheduled space or equipment for special programs, meetings and conferences.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Used company badging system to create badges for new employees and visitors.
Explained policies and procedures to visitors.
Handled payment processing and provided customers with receipts and proper bills and change.
Greeted customers, answered general questions and directed to appropriate locations.
Investigated and analyzed client complaints to identify and resolve issues.
Maintained business office inventory and equipment by checking stock for needed supplies.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Cashier, 09/2020 - 12/2020 Centura Health – Woodland Park, CO,
Worked closely with front-end staff to assist customers.
Answered product questions with up-to-date knowledge of sales and store promotions.
Operated cash register or POS system to receive payment by cash, check and credit card.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Learned roles of other departments to provide coverage and keep store operational.
Helped with purchases and signed customers up for rewards program.
Used suggestive selling techniques to promote add-on sales.
Processed refunds for worn, damaged and broken merchandise.
Accepted cash and credit card payments, issued receipts and provided change.
Processed sales transactions to prevent long customer wait times.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped customers find specific products, answered questions and offered product advice.
Answered customer questions and provided store information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Discounted purchases by scanning and redeeming coupons.
Housekeeping Attendant, 06/2017 - 11/2020 Proper Hospitality – Palm Springs, CA,
Polished and sanitized floors, counters, bathtubs and window sills.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Informed supervisor when supplies were low.
Laundered sheets and removed stains to restore linens to pristine condition.
Interacted pleasantly with clients and guests when performing daily duties.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Organized supplies for use based on expected customer needs.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed trash from rooms and replaced liners to wastebaskets.
Replenished guest supplies and amenities.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
Furnished guests with clean linens and supplied rooms with toiletries.
Delivered requested furniture to guests' rooms.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Removed soiled linens and articles from rooms and delivered to laundry area.
Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Reported guest issues, safety and maintenance concerns immediately to supervisor.
Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
Education and Training
High School Diploma: , Expected in 06/2007 - Liberty High School - Bedford, VA GPA: Status -
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