sales representative resume example with 7+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

  • CRM and Salesforce proficiency
  • Bilingual in Spanish
  • Sales Closing
  • Sales
  • Account Servicing
  • Policies and Procedures
  • Service agreements
  • Strategic planning
  • Interpersonal communication skills
  • Revenue Generation
  • Network Development
  • Excellent presentation skills
  • Tech-savvy
  • Lead Generation
  • Lead Prospecting
  • Auto industry Expertise
Joliet Junior College Joliet, IL Expected in 04/2012 Associate of Arts : Business Economics - GPA :
  • Salesforce
Work History
Panjiva - Sales Representative
Virtual, ME, 09/2017 - 09/2020
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Managed over 100 Calls per day
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Top producers in warranty sales year to date.
  • Demonstrated vehicles and features, and conduct test drives.
  • Prepared purchased vehicles and completed final delivery checks.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Answered telephone and email inquiries from potential customers.
  • Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
  • Negotiated vehicle prices and secure financing for customers.
  • Resolved customer concerns regarding loan financing and warranties.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.
  • Monitor customers in CRM daily to identify cross-sell and upsell opportunities.
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
Panjiva - Sales Representative
Virtual, SD, 01/2016 - 09/2017
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Generated over $1,000,000 in revenue in sales through a one year cycle
  • Consulted on design of model homes for furniture placement based on layout and lighting.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
  • Displayed past designs and purchases to new clients to assist with creative process.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Drove team revenue totals by bringing in over $1,000,000 in sales.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Educated customers on promotions to enhance sales.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
Ymca Kansas City - Member Engagement Representative
Mo, MO, 06/2013 - 12/2015
  • Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Acknowledged as Rookie of the month in MW Region
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Top Producer in memberships 12 months
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Conducted tours of facility to showcase features and answer questions.
  • Completed all documentation quickly to facilitate quick sign-up processes.
  • Consulted with potential clients about personal needs and budget concerns.
  • Actively engaged clients upon entrance with pleasant greeting.
  • Toastmasters
  • Lions Club

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Resume Overview

School Attended

  • Joliet Junior College

Job Titles Held:

  • Sales Representative
  • Sales Representative
  • Member Engagement Representative


  • Associate of Arts

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