Self-motivated and highly-organized business administration professional with 13 years of experience. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Background includes working in both administrative and customer-facing positions. Top strengths include data entry, consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in oracle netsuite with expertise in database management. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.
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