LiveCareer-Resume

sales representative resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Profit-minded sales leader with demonstrated success in driving sustained product or service revenue by working and connecting with customers. Industrious, articulate and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Talented in generating leads and demonstrating products to close high-volume sales.

Skills
  • Team Building
  • MS Office
  • Supervision
  • Operational Improvement
  • Organization
  • Problem-solving skills
  • Merchandising expertise
  • Stocking and replenishing
  • Adapt to diverse groups
  • Cash Handling
  • Communication skills
  • Point of sale knowledge
  • Shipment processing
  • Multi-tasking strength
  • Sales training
  • Excellent people skills
  • Exceptional customer service
  • Order picking and processing
  • Storage organization
  • Issue resolution
  • Staff Management
  • Sales growth
  • Financial Management
  • Training
Work History
09/2019 to 03/2020
Sales Representative Advocate Construction Glendale Heights, IL,
  • Upsold and closed customer sales by driving product benefits around client needs and increased revenue from $250 to $1000 per day.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Grew business sales by 25% in timeframe through effective cross-selling, exceptional customer service and cold calling.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
  • Delegated daily tasks to over 4 employees to provide development opportunities.
  • Maintained store equipment, including computers, printers and fax machines.
  • Innovated and simplified planograms and merchandising strategies to improve processes and results.
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Created look and feel of visual merchandising publications to better target specific audiences.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Checked prices and calculated totals for accurate invoice processing.
  • Completed timeframe logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
08/2018 to 08/2018
Freight Associate Scheels Sports Missoula, MT,
  • Scanned all incoming merchandise to identify damaged or inconsistent products.
  • Ensured that all paperwork is included and completed for incoming shipments.
  • Maximized space within storage areas by ensuring appropriate stacking of merchandise.
  • Ensured that delivery docks were made ready for receiving and alerted management of incoming shipments.
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Organized products to streamline packing procedures.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
01/2018 to 08/2018
Hostess Vail Resorts Afton Alps, MN,
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using software .
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Conducted timeframe dining room and server checks to assess readiness for expected customer loads.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by number %.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
08/2017 to 12/2017
Sales Guide Kohls Corp. City, STATE,
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Educated customers on promotions to enhance sales.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Completed sales in excess of $ amount with near-zero error rate using POS system.
Education
Expected in to to
GED:
Ged.com - San Diego,
GPA:

still attending

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Resume Overview

School Attended

  • Ged.com

Job Titles Held:

  • Sales Representative
  • Freight Associate
  • Hostess
  • Sales Guide

Degrees

  • GED

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