LiveCareer-Resume

sales representative resume example with 18+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.

Skills
  • CFO
  • Relationship Building
  • Work Planning and Prioritization
  • Employee Training
  • Resources Allocation
  • Issue Resolution
  • Cost Control and Budgeting
  • Strategic Decision-Making
  • Business Planning
  • Customer Service
  • AP/AP
Work History
06/2022 to Current Sales Representative Ricoh Electronics Inc | Buford, GA,
  • Cold call sales of work leads and set up accounts with accurate work tasks.
  • Created profile and web page while onboarding a client using our "Betti" Sales Force system.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Documented customer interactions using SalesForce to capture data in processing system.
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Created and updated customer accounts with relevant information.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Implemented brand marketing and sales campaigns.
11/2008 to 04/2022 Owner/Operator Lineage Logistics | Woodland, CA,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Devised processes to boost long-term business success and increase profit levels.
04/2006 to 10/2008 Store Manager The Cato Corporation | Winston Salem, NC,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Coached sales associates on product knowledge by using wide variety of training tools.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Developed new store location from ground up by hiring and training efficient team.
  • Approved regular payroll submissions for employees.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
02/2004 to 02/2006 Store Manager The Cato Corporation | Morrisville, NC,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Approved regular payroll submissions for employees. Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
Education
Expected in 05/1998 to to Associate of Science | Business Administration Trinidad State Junior College, Alamosa, Co, GPA:

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Resume Overview

School Attended

  • Trinidad State Junior College

Job Titles Held:

  • Sales Representative
  • Owner/Operator
  • Store Manager
  • Store Manager

Degrees

  • Associate of Science

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