sales representative resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Driven Shift Lead Manager with 5 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

Reliable and honest Cleaning professional skilled in maintaining clean and orderly interior home spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Structured Cleaner enthusiastically completes cleaning tasks and offers skills in Quality and Quantity. Multitasking and attentive individual willing to work any available shift. Excellent team worker who cooperates to complete large jobs quickly.

  • Chemical Handling
  • Crew Management
  • SJessication Practices
  • Chemical cleaners
  • Facilities maintenance
  • Work orders
  • Organization and Time management
  • Responsible
  • Multitasking abilities
  • Reading comprehension
  • Analytical skills
  • Budgeting and Reporting
  • Team Leadership
  • Training and Development
  • Sales
  • Guest Services
  • Cash Handling
  • Cleaning
  • Point of Sale Systems
  • Product Knowledge
  • Customer Complaint Resolution
  • New Product Information
  • Cash Register Operation
  • Quality Management
  • Disinfection Practices
  • Good listening skills
  • Teambuilding
  • Following directions
  • Dependability
  • Time management
Work History
02/2022 to 06/2022
Sales Representative Mdvip, Inc. Sacramento, CA,
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Answered telephone and email inquiries from potential customers.
  • Completed registration paperwork and sales documentation.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Responded to customer enquiries via telephone and email.
  • Maintained compliance with all service, quality and regulatory standards.
  • Effectively located merchandise across various stores to address customer needs.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Met customers on lot and in showroom to discuss available vehicles and options.
08/2016 to 03/2022
Certified Shift Manager Mcdonald's Emporia, KS,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in QsrSoft.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Prepared beverages and filled food orders for customers.
  • Learned Crew member and Crew trainer positions and provided backup at key times.
  • Operated cash register to record all transactions accurately and efficiently.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Monitored areas for security issues and safety hazards.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Built positive relationships with customers to increase repeat business.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Followed food safety procedures outlined in company policies and health and sJessication regulations to prevent food borne illness.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Reduced customer wait times by quickly operating customer window and sales register.
03/2021 to 08/2021
Cleaning Professional The Cleaning Authority City, STATE,
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Handled equipment, chemicals and materials properly and with caution.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned, vacuumed and dusted all areas of Homes to maintain organized, professional appearance for the clients.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Drove personal vehicle throughout city to separate homes to provide cleaning service.
Expected in 05/2018
Diploma: General Studies
General William Mitchell High School - Colorado Springs, CO,

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Resume Overview

School Attended

  • General William Mitchell High School

Job Titles Held:

  • Sales Representative
  • Certified Shift Manager
  • Cleaning Professional


  • Diploma

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