Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Developed customized sales techniques to successfully sell and upsell new granite and quartz countertops to new and existing clients.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding our products.
Expanded new business, implementing effective networking strategies.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Interfaced with customers to resolve problems quickly.
Produced incremental revenue to customers through cross-selling and upselling additional products and services.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Made recommendations to customers to promote brand effectiveness and product benefits.
Utilized educational opportunities and professional networking events to develop and continue to improve job knowledge.
Special Education Coordinator, 05/2008 - 07/2015 Chaffey Joint Union High School District – Ontario, CA,
Maintained appropriate contacts with district, intermediate units and state special education leaders in continued compliance of special education programs.
Led instruction resource services at elementary, middle and high school level in Indicator 13 and 14 vocational objectives to correct deficiencies noted by state regulations.
Developed individual educational plans (IEP) with teachers in elementary, middle and high schools designed to promote educational, physical and social development to maintain compliance with state regulations.
Delivered specialized classroom instruction to broad range of students with developmental disorders, including autism using multiple behavioral techniques and latest proven educational programs.
Reviewed and assessed all teachers IEP's for non compliance of Indicators.
Developed sample goals, held county wide in-services to assist teachers in rewriting goals.
Developed Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives.
Collaborated in development of best practice procedures.
Provided excellent service and attention to students, parents, and teachers when face-to-face or through phone conversations.
Performed site evaluations, customer surveys and team audits.
Earned reputation for good attendance and hard work.
Handled all delegated tasks from Special Education Director, including annual in-services for teachers and maintaining 100% compliance for the indicators assigned to me.
Supported Boone County elementary, middle and high school principals, teachers, students and parents by attending IEP Annual Review Committee meetings as a liasion to conduct seamless meetings and communicate and school's best practice for students.
Reviewed paperwork prior to transition meeting, collaborated and communicated vocational services to students and parents during IEP meetings.
Re-initiated and implemented Community Based Transition Program, a vocational program for high school Special Education population to all Boone County high schools.
Trained, monitored, coordinated CBTP vocational teachers and supervised program with the high school teachers, parents, students and CBTP teachers.
Special Education Teacher, 08/1982 - 06/2015 Rawhide Boys Ranch – New London, WI,
Enhanced lessons using Smart Board technology and computers.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Developed individual educational plans (IEP) designed to promote educational, physical and social development.
Worked with students of varying degrees of specialized need to accomplish tasks and build practical skills.
Wrote and presented documents for Individual Education Plan conferences.
Developed interesting and interactive learning methods tailored to help students with individual needs.
Promoted language development skills through reading and storytelling.
Supervised and trained teaching assistants.
Transitioned sixth-graders into middle school setting and eighth-graders into high school setting successfully.
Provided instruction to students in resource and collaborative setting to assist in development of variety of skills.
Participated in week-long intensive leadership training and provided training to colleagues on applied behavior analysis.
Implemented specialized tests to evaluate literacy performance.
Worked in collaboration with conventional education instructors across multiple departments.
Established and communicated clear objectives for all lessons, units and projects to both students and parents.
Encouraged students to be understanding of others.
Established clear objectives for all lessons to both students and parents.
Education and Training
Master of Arts: Special Education/Administration, Expected in 05/1989 - Northern Kentucky University - Newport, KY GPA:
Bachelor of Arts: Education, Expected in 05/1983 - Northern Kentucky University - Newport, KY GPA:
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