sales representative resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Hardworking cashier and server with 3 years of experience in Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help
Skills
Cash drawer balancing
Liquor regulations and compliance
POS systems
Issue resolution
Payment processing
Cash counting machine operations
Customer greeting
Security monitoring
Cash register operation
Knowledge of wine and spirits
Merchandise restocking
Coin counting
Customer assistance
Product recommendations
Scanner operations
Cash management
Loss prevention
ID verification
Credit and cash transactions
Post-sales support
Product and service knowledge
Relationship selling
Product management and pricing
Marketing familiarity
Fluent in Spanish.
Sales development
Account management
Key account generation
Flexible schedule
Personnel training
Customer needs assessment
Promotional planning
Computer expertise
Experience
Sales Representative, 09/2019 to Current Innovation Institute – Tacoma, WA,
Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Generated incremental revenue to customers by upselling additional products and services.
Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
Secured sales by providing recommendations to promote brand effectiveness and product benefits.
Educated customers on suitable products and services
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Drove business development by cultivating strong customer relationships and executing benefit-oriented sales presentations to generate revenue.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Ensured effective customer communication to maintain customer satisfaction and loyalty.
Greeted store customers promptly and responded to questions with knowledgeable service.
Cashier, 09/2017 to 04/2018 Tommy Bahama – Natick, MA,
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Welcomed customers, offering assistance to help find necessary store items.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Helped customers find specific products, answering questions and offering advice.
Assisted customers with account updates, new service additions and promotional offers.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Waitress, 03/2016 to 04/2017 Hyatt Hotels Corp. – Saint Louis, MO,
Carried many plates at one time without dropping or spilling, decreasing overall customer wait time.
Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 1 to 20 .
Increased sales of key menu items through effective upselling.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Minimized customer wait times by efficiently taking and filling over some many orders each day.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers.
Education and Training
GED: , Expected in 03/2015 to Bonnabel Magnet Academy High School - Kenner, LA GPA:
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