Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am sociable and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. I am an enthusiastic team player who is successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. I am hardworking with 4 years of experience and solid background being of service to customers in a bakery, in an office setting, and in sales. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. I am high-energy, a problem solver, and am skilled at welcoming guests, maintaining entrances and accommodating customers needs. I will always be prompt in delivering to the customers needs to provide ultimate satisfaction with their service. I will serve them, make recommendations, and ensure they are having the best dining experience. I can also make reservations, coordinate events, and monitor dining room activities. I am collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.

Skills
  • Territory sales
  • Post-sales support
  • Inside and outside sales
  • On-site product demonstrations
  • Product and service knowledge
  • Strategy development
  • Personnel training
  • Sales development
  • Negotiation Tactics
  • Customer needs assessment
  • Cash counting machine operations
  • Merchandise restocking
  • Product recommendations
  • Customer assistance
  • Cash drawer balancing
  • Ordering and stocking
  • Cash register operation
  • Credit and cash transactions
  • Organization and efficiency
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Flexible
  • Professional and polished presentation
  • Service-oriented mindset
  • Event coordination
  • Proposal writing
Experience
Sales Representative, 01/2021 to 05/2021
Internet Brands, Inc.Pleasanton, CA,
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Monitored customer order process and addressed customer issues.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Contacted new and existing customers to outline benefits of products.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Cold-called over 15 prospective customers daily with 90% success rate.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
Office Manager, 05/2018 to 08/2020
Resurgent Capital ServicesGreenville, NC,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Conducted annual performance evaluations of office staff to monitor progress and recommend professional growth plan.
  • Improved office organization by developing filing system and customer database protocols.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Directed and oversaw daily activities of office personnel.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
Bakery Receptionist, 05/2017 to 08/2017
Sugar Butter FlourCity, STATE,
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided information about available menu items and documented orders with efficiency and accuracy.
  • Served drinks and prepared specialty beverages.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Verified orders and bagged items for easy transport.
  • Complied with company service standards, including inventory and cash control procedures.
  • Kept customer and food preparation areas clean and well-organized.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Received food orders from individuals and explained offerings.
  • Completed opening, closing and shift change tasks per company guidelines.
Education and Training
High School Diploma: , Expected in 05/2021
Pinewood School - Los Altos, CA,
GPA:
Bachelor of Science: Health Sciences, Expected in 05/2025
University of Utah - Salt Lake City, UT
GPA:
Accomplishments

I started my own organization called Reconnecting Connections. I hosted technology drives in order to donate the technology devices to nursing homes in order for the elderly to have communication with their loved ones during quarantine. I also donated the devices to foster facilities in order to help them with virtual learning. I was interviewed by JR Stone and was featured on ABC News7 regarding my organization.

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Resume Overview

School Attended

  • Pinewood School
  • University of Utah

Job Titles Held:

  • Sales Representative
  • Office Manager
  • Bakery Receptionist

Degrees

  • High School Diploma
  • Bachelor of Science

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