Sales Representative Resume Example

I transitioned to Hendrick Automotive Group as a sales representative. However this dealership did close down due to reasons I was not aware of. Although my responsibilities were as followed -

• Offered product and service consultations and employed upselling techniques.
• Prepared and processed contracts and order forms for new and existing customers.
• Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
• Introduced customers to new offerings and updated accounts.
• Implemented comprehensive needs assessment mechanisms to identify demand for products and services.
• Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
• Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
• Processed orders through system and coordinated product deliveries.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
• Provided advice to customers regarding suitable product selection.
• Provided training on appropriate product selection.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Responded to walk-in requests for financial assistance and devised personalized solutions.
• Employed consultative sales approach to identify client needs and propose turnkey solutions.
• Coordinated with project managers across multiple initiatives to align development timelines, plan testing and work with client representatives.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Priced out products upon request of customers.
• Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
• Leveraged market data and competitive insights to increase client profitability.
• Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives.
• Improved profitability, developing pipeline of multiple distribution channels and sales strategies.

I started out in the car business working in the Business Development Center (BDC). My responsibility was to make a minimum of 100 phone calls per day to gain as much customer base as possible and bring in as many customer as I possibly could per day. I then worked my way to the sales floor to be more interactive with customers. My other responsibilities were as followed -

• Offered product and service consultations and employed upselling techniques.
• Prepared and processed contracts and order forms for new and existing customers.
• Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 25% or more.
• Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
• Introduced customers to new offerings and updated accounts.
• Implemented comprehensive needs assessment mechanisms to identify demand for products and services.
• Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
• Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
• Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
• Responded to walk-in requests for financial assistance and devised personalized solutions.
• Employed consultative sales approach to identify client needs and propose turnkey solutions.
• Priced out products upon request of customers.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.